Name

Pauline

Scenario

Pania's mum

Aged 46

Occupation: Health services manager

Lives in Otaki with her partner and Pania.

Pania's sister has been talking to her and now Pania is thinking about going down to Wellington next year and doing a degree at Victoria! Pauline thinks this is a great idea - Pania's sister did really well there and loved living in Wellington (she's now in Sydney).

It would be good for Pania to spread her wings. Also, she's home on her own a lot - Pauline travels a lot for her work, and her partner works long hours.

However, Pania isn't like her sister - she's quieter and much more of a homebody. Pauline worries that she might not cope as well - she wants to know what support the university provides for new students, especially around orientation and joining the Halls. Pauline also worries about safety - she knows it's silly, but Pania is her youngest leaving home ... she wants to know that accommodation is well run and safe for her daughter.

Technology and internet

Smartphone - uses it for work and keeping track of the whanau.

Tablet - loves it, uses it constantly - both for work and to check Facebook and other sites.

Desktop PC at work

Older laptop at home - doesn't get used much these days.

Information needs from Victoria

Support for new students, especially around orientation and living in the Halls.

Safety in the Halls and around the university.

Support groups for Maori students.

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