Name

Helen

Based on: SAS persona: Margaret

Scenario

Aged 34

From Wellington. Lives with Phil in their home in Brooklyn.

Has two children: one primary school age and one an adolescent.

She has a social life outside uni.

Helen prefers email for communications from Vic.

Helen has a laptop and sometimes uses the Vic WIFI, mainly to do research while she's on campus. She has a standard Android phone.

Helen did a BA at Victoria after she left school. She has returned to do a Graduate Diploma in Teaching.

She sees three main benefits:

The qualification she gains will give her a rewarding career.
Returning to study will provide opportunities for personal growth: she hopes to gain confidence and find new directions to follow in life.
She wants to be a role model for her teenage daughter.

If Helen had to describe herself in three words, she'd probably say she was: "Busy, organised and determined".