Plan: prospective postgrad students: new domestic

 

Underway - we'll be planning this testing soon. Basic notes only for the meantime.

Description

  1. Community (eg, new migrants upgrading their quals)
  2. Post-experience (eg, ‘professional’ students doing a dip or Masters in Commerce, IM, public policy or similar - likely to be thru VBS).

Context

Need information as they consider different study options from different local providers.

Question
Method
Question
Method

If you came to Victoria's website looking for information, what would you want to find out?

Question
Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work.Usability testing
How good is the current info? (discussion on what they found)Question
Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean)Question

Is it important to visit faculty or school webpages when you're looking for information on Victoria's website? What would you expect to find out there?

Question
Terminology exercise - what do these terms mean to you?Questionnaire/survey