We need an agreed definition or understanding on the priority of the bugs we find during testing. The following is my suggested approach, but I am open to feedback
| Rating | Action | Urgency |
|---|---|---|
Highest | Must be fixed | Within 24 hours of being raised if at all possible(as it delays other testing) |
| High | Must be fixed | Within one week if at all possible, to clear cases and stories as early as possible |
| Medium | Must be fixed | Should be fixed before go live but can be delayed so long as fixed before the end of the project |
| Low | Should be fixed | Should be fixed while there is a project, but can be left for BAU |
| Lowest | No action required | We can live with it as is, indefinately |