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RatingActionUrgency

Highest

Must be fixedWithin 24 hours of being raised (if at all possible(), as it delays other testing)
HighMust be fixedWithin one week (if at all possible, to clear cases and stories as early as possible), but before go-live
MediumMust be fixedShould be fixed before go live, but can be delayed later so long as fixed before the end in the project. Could allow for fixing in the next phase of the project.
LowShould be fixedShould be fixed while there is a in the project, but can be left for BAU to address later
LowestNo action requiredWe can live with it as is, indefinatelyindefinitely