Process for 'Discovery testing'
- Prioritise audiences and define subgroups - underway
- Add questions then prioritise them - underway
- Define a timeframe.
- Define how we'll do it.
- Carry out the testing.
- Engage the users for the future - eg, more testing/review.
Please check audience subgroups
Please add your questions
Groups for 'Discovery testing'
School leavers
School leavers considering university study, with Victoria in the mix
- Years 12 and 13 from Wellington
- Years 12 and 13 from Auckland, Hawkes Bay, Bay of Plenty, Manawatu-Wanganui or Canterbury
Include Maori and Pasifika students
Context
Choosing a university. Choosing a programme.
Question | Method |
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If you came to Victoria's website looking for information, what would you want to find out? | Question |
Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | |
How good is the current info? (discussion on what they found) | |
Get them to help out with terminology - what do these words mean to you? (undergrad, subject, course etc) | |
Which information do you need to see first - topic, programme or course (make sure they know what these mean) - one purpose is to ascertain at what point they want to find out about courses. | |
Feedback on a mockup of the new topic page - useful? Do they like the approach? What doesn't it cover, that should be there? | |
Is it important to visit a faculty or school hub when you're looking for information on Victoria's website? What would you expect to find out there? | |
Audience group | Interaction/context | Questions | |
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Current students (UG and PG)
| Information and advice during their time at Vic.
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Prospective PG: International (We'll be asking Charles to help conduct this.)
Note from Anne - I'll talk to Jane - we may have done some of this research already. (Actually, add your questions first - I'll then find out from Jane what we already know.) | Need information as they consider PG study in New Zealand (or Australia). |
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Prospective PG: New domestic (eg, post-experience) (Anne will get some info and confirm how big this audience is) | Need information as they consider different study options from different local providers. |
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Audiences for future testing
Don't worry about these for now
Audience group | Interaction/context | Questions |
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Industry, businesses, academics at other universities, central government, local government, external researchers, iwi
| Summary: Victoria offers short-term consultancy services, long-term research partnerships and access to students for placement in research or other practical roles. Detail:
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