Mouseflow tracking update

1 Future State
2 Current State (Update 26/11/2020)
3 Mouseflow tracking install steps
4 How to tell if mouseflow is installed
5 Our Mouseflow plan
6 Mouseflow tracking code
7 Custom configuration of mouseflow
8 Bookmarklet to detect if mouseflow code implemented

Current state

URL	Link	Tracking date range	Tracking install date	Request from	Note

URL	Link	Note
go.wgtn.ac.nz		Says recording but no stats. Possibly never set up properly?
intranet.wgtn.ac.nz	intranet.wgtn.ac.nz intranetwgtn.ac.nz	heatmap
	intranet.wgtn.ac.nz?toolbar	heatmap
	intranet.wgtn.ac.nz/staff	heatmap
	intranet.wgtn.ac.nz intranetwgtn.ac.nz/_recache	heatmap
https://www.wgtn.ac.nz	wgtn.ac.nz/study	heatmap
	wgtn.ac.nzwgtn.ac.nz	heatmap
	wgtn.ac.nzwgtn.ac.nz/student/tools	heatmap
	wgtn.ac.nz/study/programmes-courses/courses/by-subject	heatmap
	wgtn.ac.nz/library	heatmap
	wgtn.ac.nz/international	heatmap
	wgtn.ac.nz/accommodation/halls/profiles	heatmap
	wgtn.ac.nz/students	heatmap
	wgtn.ac.nz/study/programmes-courses/postgraduate	heatmap
	wgtn.ac.nz/international/open-for-usa	heatmap
	wgtn.ac.nz/international/rethink-usa	rethink USA campaign funnel. From 07/12/2021 - 06/12/2022 there were 34 visits to /rethink-usa, of those, only 2 clicked through to /international/programmes, and only 1 of those proceeded to wgtn.ac.nz/explore)

Future State

URL	Tracking date range	Tracking install date	Request from	Note

URL	Tracking date range	Tracking install date	Request from	Note
/accommodation/halls/profiles	30th. April 2021 -	29th. April 2021	DE	Launched the new comparison tool, it’s difficult for GA to track the filters clickthrough, so use mouseflow to check the filters
wgtn hompage	16th April 2021 -	15th April 2021	DE	Monitor homepage click heatmap for redesign purpose. Since had tweaks on 22nd. April as well, so will extend the monitoring time frame.
https://www.wgtn.ac.nz/study/programmes-courses/postgraduate	Nov. 2020 –	27/11/2020	DE	Installed
https://www.wgtn.ac.nz/fhss homepage	Dec. 2020 -	07/12/2020	DE	Installed
https://www.wgtn.ac.nz/science homepage	Dec. 2020 -	08/12/2020	DE	Installed
https://www.wgtn.ac.nz/engineering homepage	Dec. 2020 -	08/12/2020	DE	Installed
https://www.wgtn.ac.nz/wfadi homepage	Dec. 2020 -	09/12/2020	DE	Installed
https://www.wgtn.ac.nz/health homepage	Dec. 2020 -	09/12/2020	DE	Installed
https://www.wgtn.ac.nz/education homepage	Dec. 2020 -	09/12/2020	DE	Installed
https://www.wgtn.ac.nz/fgr homepage	Dec. 2020 -	09/12/2020	DE	Installed
https://www.wgtn.ac.nz/law homepage	Dec. 2020 -	09/12/2020	DE	Installed
https://www.wgtn.ac.nz/study/course-planning/appointments	Dec 2020 -	09/12/2020	DE	Installed - Check booking appointment wizard

After installing the code, will move to the current state table below

Current State (Update 26/11/2020)

URL	Link	Install date	Expire date	Note	Action

URL	Link	Install date	Expire date	Note	Action
/	https://intranet.wgtn.ac.nz/			Intranet homepage not wgtn homepage	Update
/business	https://www.wgtn.ac.nz/business				Keep
/business/home	https://www.wgtn.ac.nz/business/home				Keep
/international	https://www.wgtn.ac.nz/international	November 19			Keep
/international/applying	https://www.wgtn.ac.nz/international/applying	November 19	December 20		Delete
/international/contact-us	https://www.wgtn.ac.nz/international/contact-us	November 19	December 20		Delete
/international/general-enquiry	https://www.wgtn.ac.nz/international/general-enquiry	November 19	December 20	General enquiry form	Delete
/international/get-ready-to-study	https://www.wgtn.ac.nz/international/get-ready-to-study	November 19	December 20		Delete
/international/home	https://www.wgtn.ac.nz/international/home	November 19			Delete
/international/programmes	https://www.wgtn.ac.nz/international/programmes	November 19	December 20		Delete
/international/programmes/online-study	https://www.wgtn.ac.nz/international/programmes/online-study				Keep
/international/programmes/online-study/_nocache	https://www.wgtn.ac.nz/international/programmes/online-study/_nocache				Delete
/international/rethink-usa	https://www.wgtn.ac.nz/international/rethink-usa	October 20			Keep
/international/scholarships-fees (new site launched Nov 2019)	https://www.wgtn.ac.nz/international/scholarships-fees (new site launched Nov 2019)	November 19	December 20		Delete
/international/why-wellington (new site launched Nov 2019)	https://www.wgtn.ac.nz/international/why-wellington (new site launched Nov 2019)	November 19			Keep
/international/why-wellington/_nocache	https://www.wgtn.ac.nz/international/why-wellington/_nocache				Delete
/international/why-wellington/explore-creativity	https://www.wgtn.ac.nz/international/why-wellington/explore-creativity	November 20			Keep
/international/why-wellington/explore-creativity/_nocache	https://www.wgtn.ac.nz/international/why-wellington/explore-creativity/_nocache				Delete
/international/why-wellington/explore-leadership	https://www.wgtn.ac.nz/international/why-wellington/explore-leadership	November 20			Keep
/international/why-wellington/explore-leadership/_nocache	https://www.wgtn.ac.nz/international/why-wellington/explore-leadership/_nocache				Delete
/international/why-wellington/explore-sustainability	https://www.wgtn.ac.nz/international/why-wellington/explore-sustainability	November 20			Keep
/international/why-wellington/explore-sustainability/_nocache	https://www.wgtn.ac.nz/international/why-wellington/explore-sustainability/_nocache				Delete
/library	https://www.wgtn.ac.nz/library				Keep
/library/blackboard	https://www.wgtn.ac.nz/library/blackboard			library homepage	Delete
/library/home	https://www.wgtn.ac.nz/library/home			library homepage	Delete
/maori-hub	https://www.wgtn.ac.nz/maori-hub				Keep
/maori-hub/home	https://www.wgtn.ac.nz/maori-hub/home				Delete
/staff	https://www.wgtn.ac.nz/staff	June 18		Intranet homepage	Keep
/staff/_performance_timing	https://www.wgtn.ac.nz/staff/_performance_timing				Delete
/students	https://www.wgtn.ac.nz/students	October 18		mytools shows on the screen	Update
/study	https://www.wgtn.ac.nz/study				Keep
/study/apply-enrol	https://www.wgtn.ac.nz/study/apply-enrol				Keep
/study/events-visits/open-day	https://www.wgtn.ac.nz/study/events-visits/open-day				Delete
/study/home	https://www.wgtn.ac.nz/study/home			Future student homepage	Delete
/study/programmes-courses/courses/by-subject	https://www.wgtn.ac.nz/study/programmes-courses/courses/by-subject			it's search page instead of subject page	Keep
/study/university-life	https://www.wgtn.ac.nz/study/university-life				Keep
/taihonoa	https://www.wgtn.ac.nz/taihonoa				Keep
/wellington2021	https://www.wgtn.ac.nz/wellington2021	September 20	December 20		Delete
/wellington2021/accommodation	https://www.wgtn.ac.nz/wellington2021/accommodation	September 20	December 20		Delete
/wellington2021/degrees-and-subjects	https://www.wgtn.ac.nz/wellington2021/degrees-and-subjects	September 20	December 20		Delete
/wellington2021/experience-lectures	https://www.wgtn.ac.nz/wellington2021/experience-lectures	September 20	December 20		Delete
/wellington2021/home	https://www.wgtn.ac.nz/wellington2021/home	September 20	December 20		Delete
/wellington2021/maori	https://www.wgtn.ac.nz/wellington2021/maori	September 20	December 20		Delete
/wellington2021/pasifika	https://www.wgtn.ac.nz/wellington2021/pasifika	September 20	December 20		Delete
/wellington2021/university-life	https://www.wgtn.ac.nz/wellington2021/university-life	September 20	December 20		Delete

Mouseflow tracking install steps

Open the metadata for the page in squiz. (If it is a site asset, go to the sites “home” page instead)

If the metadata field “External JS - Footer _{(externalJsFooter #1515678)}“ exists, add the asset “mouseflow script current#1913605”. (This is for when Victoria Hub #1321146 metadata schema is in use)
- If enabling on a home page you must add this to both the site asset and the home page to work, due to a bug in squiz.
Otherwise, if the metadata field “afterScripts _{(afterScripts #385570)}” exists, add the following code in the textbox: (This is for when Common Migration #379620 metadata schema is in use)
- Note, this doesn’t have to be enabled on both homesite and site assets to work.

 %globals_asset_contents_raw:1913605%

Commit the changes.

How to tell if mouseflow is installed

View the page source, do a search for “mouseflow”, and you should find some variation of the following code:

<!-- Mouseflow Current 1913605 -->
<script type="text/javascript">
   const mouseflowAssetId = "%asset_name% %asset_assetid%"; //Used for debugging on the front end
   var _mfq = _mfq || [];
   (function() {
       var mf = document.createElement("script"); mf.type = "text/javascript"; mf.async = true;
       mf.src = "//cdn.mouseflow.com/projects/4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580.js";
       document.getElementsByTagName("head")[0].appendChild(mf);
   })();
</script>

Our Mouseflow plan

Currently, we are using the Pro Plan, which has 150k recorded sessions (credits), 20 websites, 12 months of storage and unlimited heat maps.

Recordings are counted in credits, which equals one user session (recording).

Session

A session is created when a new user accesses your site, or when the Mouseflow session ends and the user performs a new action on your site. A Mouseflow session ends if one of the following scenarios occur:

The user is inactive for more than 30 min.
The user is active on a page for more than 1 hour.
The user has more than 100 page views.
The user clears browser cookies
The user loads the website in an incognito tab.
If you perform a 'mouseflow.stopSession()' call at any time on your site.

According to the last 12 month credits used, the most credits we used in a year were around 70k, so we still have room to expand the mouseflow tracking on our site.

Website ID	Website name	Date	Month	Credits used
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2019-11-01T00:00:00	Nov-19	7808
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2019-12-01T00:00:00	Dec-19	13736
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-01-01T00:00:00	Jan-20	16861
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-02-01T00:00:00	Feb-20	20673
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-03-01T00:00:00	Mar-20	33312
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-04-01T00:00:00	Apr-20	40743
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-05-01T00:00:00	May-20	62257
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-06-01T00:00:00	Jun-20	64702
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-07-01T00:00:00	Jul-20	57604
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-08-01T00:00:00	Aug-20	69315
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-09-01T00:00:00	Sep-20	67354
4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580	www.victoria.ac.nz	2020-10-01T00:00:00	Oct-20	67016

Mouseflow tracking code

Used in asset mouseflow script current #1913605, https://cms.wgtn.ac.nz/_designs/common/javascript/client-side/mouseflow-script-current/_admin

<script type="text/javascript">
   const mouseflowAssetId = "%asset_name% %asset_assetid%"; //Used for debugging on the front end
   var _mfq = _mfq || [];
   (function() {
       var mf = document.createElement("script"); mf.type = "text/javascript"; mf.async = true;
       mf.src = "//cdn.mouseflow.com/projects/4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580.js";
       document.getElementsByTagName("head")[0].appendChild(mf);
   })();
</script>

Custom configuration of mouseflow

Bookmarklet to detect if mouseflow code implemented

Put the following code in the url of your bookmark

javascript: (function () {
    let mouseflowObject, mouseflowScript = false;
    let mouseflowAsset = null;
    if (typeof (_mfq) === "object") mouseflowObject = true;
    document.querySelectorAll("script").forEach((elem) => { if (elem.src.indexOf("cdn.mouseflow.com") >= 0) mouseflowScript = true; });
    if (typeof (mouseflowAssetId) === "undefined") mouseflowAsset = 'missing';
    else mouseflowAsset = mouseflowAssetId;

    window.alert("Mouseflow object exists: " + mouseflowObject + "\nMouseflow Script injected: " + mouseflowScript + "\nMouseflow object used: " + mouseflowAsset);
})();