Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 2 Next »

The plan for and results from user testing of UG areas of study and degree pages. By users we mean:

  1. Students: Both current and future
  2. Staff: Both academic and professional

Testing outcomes

  1. Understand if the topic page leads to the outcomes/call to action in the content strategy
    1. Decides to study (at Victoria) a subject in this topic and moves over to relevant degree page
    2. Decides this topic is not a good fit and move to another topic
    3. Contact us using the details provided.
  2. Understand if the programme page leads to the outcomes/call to action in the content strategy
    1. Applies to enrol.
    2. Contacts us for help with course planning
    3. Registers for an open day/Student Recruitment event
    4. (Additional to those stated is easily understood degree information) 
  3. Identify where users have issues with the designs (so we can improve before building)
  4. Identify any unmet user needs (for team consideration)

Prerequisites

  1. First tranche of pages are available on our production servers. This means:
    1. SME have approved the content,
    2. Highest and high priority bugs have been fixed, and
    3. All high priority Confluence table corrections have been made.
  2. Area of study navigation page includes links to all live areas of study page (not to the subject pages).
  3. Old subject and degree pages have been deleted, or at least access has been deactivated.

 

Notes for facilitators

  • We are doing "user testing", meaning that (after the greeting and introduction) they drive the computer and we guide, prompt and most importantly, observe.
  • As natural as possible, given the circumstances and tasks
  • Go with the flow, redirecting at the end if key areas (tabs, blocks, functions, etc) were not covered.
  • Paul to facilitate and Jo to observe and take notes.
  • Will request permission to record screen and voice.
  • Limited time so need to be efficient.

Participants

  • Seven to ten, with most being new to us and possibly 1-2 from our previous batch of school students.
  • $30 Prezzie card per participant
  • Will meet at each school site

Equipment and set up

  • Paul's own laptop or the Victoria one with the following:
    • Hotgloo opened on the groupings, adjusted for the sceen size
    • Screen recording software
    • Voice recording software
  • Printed copies of ethics form: Participant Information Sheet.
  • Printed copy of test script.


 Document









  • No labels