User testing for F&S

School leavers considering university study, with Victoria in the mix 

• Years 12 and 13 from Wellington
• Years 12 and 13 from Auckland, Hawkes Bay, Bay of Plenty, Manawatu-Wanganui or Canterbury

 Include Maori and Pasifika students

Choosing a university. Choosing a programme.

1. If you came to Victoria's website looking for information, what would you want to find out? (question)
2. Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work.
3. How good is the current info? (discussion on what they found)
4. Get them to help out with terminology - what do these words mean to you? (undergrad, subject, course etc)
5. Which information do you need to see first - topic, programme or course (make sure they know what these mean) - one purpose is to ascertain at what point they want to find out about courses.
6. Feedback on a mockup of the new topic page - useful? Do they like the approach? What doesn't it cover, that should be there?
7. Is it important to visit a faculty or school hub when you're looking for information on Victoria's website? What would you expect to find out there?
   
   

Current students (UG and PG)

• Current UG students (some are prospective PG students)
• Current PG students
• May include mature students
  
  

Information and advice during their time at Vic.

1. Which channels/methods do you use to get info from Vic now?
2. How well are those channels working for you? Which channels would you prefer to use?
3. What kind of info do you get via those channels?
4. What do you use the Vic website for (if anything)? How useful is it for that?
5. How important is the Faculty in your student life at Vic? How often do you visit their site? What for?
6. How important is the School in your student life at Vic? How often do you visit their site? What for?

Prospective PG: International

(We'll be asking Charles to help conduct this.)

Note from Anne - I'll talk to Jane - we may have done some of this research already.

Need information as they consider PG study in New Zealand (or Australia).

1. If you came to Victoria's website looking for information, what would you want to find out?
2. Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean)
3. Is it important to visit a faculty or school hub when you're looking for information on Victoria's website? What would you expect to find out there?
4. What do these words mean to you? (terminology)

Prospective PG: New domestic (eg, post-experience)

(Anne will get some info and confirm how big this audience is)

1. If you came to Victoria's website looking for information, what would you want to find out?
2. Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean)
3. Is it important to visit a faculty or school hub when you're looking for information on Victoria's website? What would you expect to find out there?
4. What do these words mean to you? (terminology)
   
   

Industry, businesses, academics at other universities, central government, local government, external researchers, iwi

Summary: Victoria offers short-term consultancy services, long-term research partnerships and access to students for placement in research or other practical roles.

Detail:

• Commission research (eg, new ideas and products for your business). May be under a Callahan research and development scheme (grant) or summer school placement.
• Hire a student to work for you over summer.
• Offer a scholarship to a PG student or supervise them.