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Before | After |
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Student advisors report that they get lots of enquiries after secondary students can’t find the information they need on the Vic website. | Student advisors report that they get lots of enquiries from secondary students who have found really useful information on the Vic website and now want help to plan their degree.
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Sessions with secondary students found that the existing undergrad info on disciplines and degrees was difficult to locate, navigate and understand. | Sessions with secondary students find a high level of satisfaction with the undergrad info on disciplines and degrees.
Note that comments from new current students could also be useful. |
Also: unsolicited observations that things have improved.
Other generic changes we could tap into?
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