Old page - superseded but retained for reference
Process for 'Discovery testing'
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| Question | Method |
|---|---|
If you came to Victoria's website looking for information, what would you want to find out? | Question |
| Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | Usability testing |
| How good is the current info? (discussion on what they found) | Question |
| Which information do you need to see first - topic/subject, programme or course? (make sure they know what these mean) - one purpose is to ascertain at what point they want to find out about courses. | Question |
| This is a new page with information about topics/subjects (show demo topic page). How useful? Do they like the approach? | Question |
Is it important to visit faculty or school webpages when you're looking for information on Victoria's website? What would you expect to find out there? | Question |
| Terminology exercise - what do these terms mean to you? | Questionnaire/survey |
Current students
Description
- Current UG students (some are prospective PG students)
- Current PG students
- May include mature students
Context
Information Need information and advice during their time at Vic.
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| Question | Method |
|---|---|
| Which channels/methods do you use to get info from Vic now? | Question |
| How well are those channels working for you? Which channels would you prefer to use? | Question |
| What kind of info do you get via those channels? | Question |
| What do you use the Vic website for (if anything)? How useful is it for that? | Question |
| How important is the Faculty in your student life at Vic? How often do you visit their site? What for? | Question |
| How important is the School in your student life at Vic? How often do you visit their site? What for? | Question |
Prospective postgrad students: international
Note from Anne - I'll talk to Jane - we may have done some of this research already.
Context
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Context
Considering postgrad study in New Zealand (or Zealand and Australia).
| Question Question | Method Method | ||
|---|---|---|---|
| If If you came to Victoria's website looking for information, what would you want to find out? | Which Question | ||
| Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | Usability testing | ||
| How good is the current info? (discussion on what they found) | Question | ||
| Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean) | Question | ||
| Is Is it important to visit afaculty or school hubwebpages when you're looking for information on Victoria's website? What would you expect to find out there? | What | Question | |
| Terminology exercise - what do these | wordsterms mean to you? | (terminology)Questionnaire/survey |
Prospective
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postgrad students:
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new domestic
Description
- Community (eg,
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- new migrants upgrading their quals)
- Post-experience (eg, ‘professional’ students doing a dip or Masters in Commerce, IM, public policy or similar - likely to be thru VBS).
Context
Need information as they consider different study options from different local providers.
| Question Question | Method Method | |
|---|---|---|
| If If you came to Victoria's website looking for information, what would you want to find out? | Which Question | |
| Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | Usability testing | |
| How good is the current info? (discussion on what they found) | Question | |
| Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean) | Question | |
| Is Is it important to visit afaculty or school hubwebpages when you're looking for information on Victoria's website? What would you expect to find out there? | What | Question |
| Terminology exercise - what do these | wordsterms mean to you? | (terminology)
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| Questionnaire/survey |
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Audiences for future testing
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