Old page - superseded but retained for reference
Process for 'Discovery testing'
- Prioritise audiences and define subgroups - underway
- Add questions then prioritise them - underway
- Define a timeframe.
- Define how we'll do it.
- Carry out the testing.
- Engage the users for the future - eg, more testing/review.
Joe Lobotka (Unlicensed)Paul Seiler (Unlicensed)
Please check audience subgroups
Please add your questions 
Groups for 'Discovery testing'
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School leavers
Description
School leavers considering university study, with Victoria in the mix.
- Years 12 and 13 from Wellington
- Years 12 and 13 from Auckland, Hawkes Bay, Bay of Plenty, Manawatu-Wanganui or Canterbury.
Important: Include some Maori and Pasifika students.
Context
Choosing a university. Choosing a programme.
| Question | Method |
|---|---|
| If If you came to Victoria's website looking for information, what would you want to find out? | Question Question |
| Where Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | Usability testing |
| How How good is the current info? (discussion on what they found) | |
| Get them to help out with terminology - what do these words mean to you? (undergrad, subject, course etc) | |
| Question | |
| Which information do you need to see first - topic/subject, programme or course? (make sure they know what these mean) - one purpose is to ascertain at what point they want to find out about courses. | Question |
| Feedback on a mockup of the new topic page - This is a new page with information about topics/subjects (show demo topic page). How useful? Do they like the approach? What doesn't it cover, that should be there? | Question |
Is Is it important to visit a faculty or school hub webpages when you're looking for information on Victoria's website? What would you expect to find out there? | |
Audience group | Interaction/context | Questions | Question |
|---|---|---|---|
| Terminology exercise - what do these terms mean to you? | Questionnaire/survey |
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Current students
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Description
- Current UG students (some
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- are prospective PG students)
- Current PG students
- May include mature students
Context
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Need information and advice during their time at Vic.
| Question | Method |
|---|---|
| Which channels/methods do you use to get info from Vic now? | Question |
| How well are those channels working for you? Which channels would you prefer to use? | Question |
| What kind of info do you get via those channels? | Question |
| What do you use the Vic website for (if anything)? How useful is it for that? | Question |
| How important is the Faculty in your student life at Vic? How often do you visit their site? What for? | Question |
| How important is the School in your student life at Vic? How often do you visit their site? What for? | Question |
Prospective
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postgrad students:
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(We'll be asking Charles to help conduct this.)
Note from Anne - I'll talk to Jane - we may have done some of this research already. (Actually, add your questions first - I'll then find out from Jane what we already know.)
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Need information as they consider PG study in New Zealand (or Australia).
international
Context
Considering postgrad study in New Zealand and Australia.
| Question | Method |
|---|---|
If you came to Victoria's website looking for information, what would you want to find out? | Which information would be most Question |
| Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | Usability testing |
| How good is the current info? (discussion on what they found) | Question |
| Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean) | Question |
Is it important to visit afaculty or school hubwebpages when you're looking for information on Victoria's website? What would you expect to find out there? What | Question |
| Terminology exercise - what do these words terms mean to you? (terminology) | Questionnaire/survey |
Prospective
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postgrad students:
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new domestic
Description
- Community (eg,
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- new migrants upgrading their quals)
- Post-experience (eg, ‘professional’ students doing a dip or Masters in Commerce, IM, public policy or similar - likely to be thru VBS).
Context
Need information as they consider different study options from different local providers.
| Question | Method | |||
|---|---|---|---|---|
If you came to Victoria's website looking for information, what would you want to find out? | Question | |||
| Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | Usability testing | |||
| How good is the current info? (discussion on what they found) | Question | |||
| Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean) | Question | |||
Is it important to visit | a faculty or school | hub webpages when you're looking for information on Victoria's website? What would you expect to find out there? | What Question | |
| Terminology exercise - what do these | wordsterms mean to you? | (terminology)Questionnaire/survey |
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Audiences for future testing
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