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Feature or attribute

Importance

Weighting

Simple/usable interface

Users, especially with low level levels of technical skills, are easily able to create and manage events conferences with no or minimal training.

Essential15%

Support and training (Service provider)

Users must have access to a minimum of traininghelp desk during NZ working hours as a minimum.

Multi-channel options are desirable.

Users can access suitable and affordable training resources, ideally self-directed/on-line in the first instance.

Essential15%

Hosted/cloud-based

The solution is available as a hosted service, either in NZ or overseas, where the server and software infrastructure are maintained by the vendor.

Essential15%

File handling

Delegated access to manage files, including how widely they are visible (e.g. conference presenters can manage what, when and to whom files are available)

Essential15%

Proven/Longevity

The technology must be used by many other clients, of size and stature, minimising 'early adopter' risks. No niche or fringe platforms.

Essential15%

Support (Service provider)

Users must have access to a help desk during NZ working hours as a minimum.

Multi-channel options are desirable.The Web Team can have a working relationship with the vendor to ensure close co-operation on changes/improvement, training, etc

Essential15%

Multiple events and permission levels (CMS and service provider)

The service can support multiple events, each with multiple levels of access.

Authentication Ideally, authentication can be integrated with the ITS service/source of truth.

Essential5%

Server reliability/uptimeup-time, including upgrades (Service provider)

The servers are available for at least 99.5% on a seven-day basis, including upgrades.

Planned upgrade outages are outside NZ working hours.

Essential5%

Mobile

The attendee-facing functionality must be responsive or mobile-friendly.

The management functionality should be responsive or mobile-friendly.

Desirable5%Modular

The solution should include modules that can be enabled to extend the core functionality.

Including:

  • Especially for e-commerce and shopping cart
  • Support for other languages, including multi-lingual sites
Desirable5%
Essential5%

Look and feel

Easy templating to ensure the site is, in most cases branded as Victoria, while being able to support other unit's brands as required.

Desirable5%

Integrates with our other shared services

The pages on these sites will Conference pages can display in home site search results (if required).

Google analytics is available across all the sites.

Desirable5%

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Desirable5%

Other criteria

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