The following are are the important feature and attributes by which we will evaluate our solution options, along with a ranking as to importance. Note that for this project we are only considering software-as-a-service' solutions.

Scored criteria

Scoring should be on a scale of 0-5, where 0 means that the product/service doesn't meet the criteria at all and 5 means that it meets it fully or exceeds our expectations.

Feature or attribute	Importance	Weighting
Simple/usable interface Users, especially with low levels of technical skills, are easily able to create and manage conferences with no or minimal training.	Essential	15%
Support and training (Service provider) Users must have access to a help desk during NZ working hours as a minimum. Multi-channel options are desirable. Users can access suitable and affordable training resources, ideally self-directed/on-line in the first instance.	Essential	15%
Hosted/cloud-based The solution is available as a hosted service, either in NZ or overseas, where the server and software infrastructure are maintained by the vendor.	Essential	15%
File handling Delegated access to manage files, including how widely they are visible (e.g. conference presenters can manage what, when and to whom files are available)	Essential	15%
Proven/Longevity The technology must be used by many other clients, of size and stature, minimising 'early adopter' risks. No niche or fringe platforms. The Web Team can have a working relationship with the vendor to ensure close co-operation on changes/improvement, training, etc	Essential	15%
Multiple events and permission levels (CMS and service provider) The service can support multiple events, each with multiple levels of access. Ideally, authentication can be integrated with the ITS service/source of truth.	Essential	5%
Server reliability/up-time, including upgrades (Service provider) The servers are available for at least 99.5% on a seven-day basis, including upgrades. Planned upgrade outages are outside NZ working hours.	Essential	5%
Mobile The attendee-facing functionality must be responsive or mobile-friendly. The management functionality should be responsive or mobile-friendly.	Desirable	5%
Look and feel Easy templating to ensure the site is, in most cases branded as Victoria, while being able to support other unit's brands as required.	Desirable	5%
Integrates with our other shared services Conference pages can display in home site search results (if required). Google analytics is available across all the sites.	Desirable	5%

Other criteria

Scoring should be on a binary scale, so Yes/No, the product/service is acceptable when compared to this criteria.

Feature or attribute

Importance

Scoring

Security (CMS and service provider)

The service must meet the University's minimum security standards. See DIA Cloud Checklist Template - To Vendor.xlsx

Essential

Yes/No

Account conditions and suspension (Service provider)

The terms and conditions must be acceptable and should be generous and transparent.

Essential

Yes/No

Price (Service provider)

We must be able to afford the price. Check sign-on cf renewal.

Essential

Yes/No

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