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- Approach developed and agreed within WIPII project team. Should be discussed with core team throughout development and feedback welcomed. Chrissi to sign off.
- Proposals to be reviewed by Nigel (can be tied into a final discussion with the project team).
- Proposal then taken to PMO for discussion, and sign off from Madeleine.
Approval matrix
Priority | Definition | Decision Authority | Escalation method |
Priority 1 | Major impact to project or business operations. If not resolved quickly there will be a significant adverse impact to revenue and/or schedule. | PMO | via project manager |
Priority 2 | Medium impact to project or business operations which may result in some adverse impact to budget and/or schedule. | PMO/Nigel | via project manager |
Priority 3 | Slight impact which may cause some minor scheduling difficulties with the project but no impact to business operations or revenue. | Nigel/Project Manager | via project manager |
Priority 4 | Insignificant impact to project but there may be a better solution. | Project Manager | via project team |
The communication process
- Major approaches need to be presented to the Senior Leadership Team (SLT) via the Marketing Forum (monthly).
- Once presented to this forum, with agreement from Madeleine the appropriate senior management group is informed e.g. Faculty Managers or the CSP Reference group.
- The final stage is a wider communication to other stakeholder groups which could include:
- Student Services and Administration working group
- ITS
- Wider Comms and Marketing
Feedback process
It may be necessary or beneficial to gather feedback into a proposed solution during its analysis and design. The general process for this is as follows:
- Priority of the work should be assessed using the matrix as noted above
- Anything at level 4 can be managed at project team level, and the project manager informed for information via stand up, email or other method
- Anything of priority level 3 or above needs to be discussed with the project manager formally before feedback is sought.