Name
Helen
Based on: SAS persona: Margaret
Scenario
Aged 34
From Wellington. Lives with Phil in their home in Brooklyn.
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She has a social life outside uni.
Technology and internet
Helen prefers email for communications from Vic.
Helen has a laptop and sometimes uses the Vic WIFI, mainly to do research while she's on campus. She has a standard Android phone.
Tertiary education and career goals
Helen did a BA at Victoria after she left school. She has returned to do a Graduate Diploma in Teaching.
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If Helen had to describe herself in three words, she'd probably say she was: "Busy, organised and determined".
Information needs from Victoria