Audience group | Interaction/context | Questions |
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School leavers considering university study, with Victoria in the mix - Years 12 and 13 from Wellington
- Years 12 and 13 from Auckland, Hawkes Bay, Bay of Plenty, Manawatu-Wanganui or Canterbury
Include Maori and Pasifika students | Choosing a university. Choosing a programme. | - If you came to Victoria's website looking for information, what would you want to find out? (question)
- Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work.
- How good is the current info? (discussion on what they found)
- Get them to help out with terminology - what do these words mean to you? (undergrad, subject, course etc)
- Which information do you need to see first - topic, programme or course (make sure they know what these mean) - one purpose is to ascertain at what point they want to find out about courses.
- Feedback on a mockup of the new topic page - useful? Do they like the approach? What doesn't it cover, that should be there?
- Is it important to visit a faculty or school hub when you're looking for information on Victoria's website? What would you expect to find out there?
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Current students (UG and PG) - Current UG students (some are prospective PG students)
- Current PG students
- May include mature students
| Information and advice during their time at Vic. | - Which channels/methods do you use to get info from Vic now?
- How well are those channels working for you? Which channels would you prefer to use?
- What kind of info do you get via those channels?
- What do you use the Vic website for (if anything)? How useful is it for that?
- How important is the Faculty in your student life at Vic? How often do you visit their site? What for?
- How important is the School in your student life at Vic? How often do you visit their site? What for?
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Prospective PG: International (We'll be asking Charles to help conduct this.) Note from Anne - I'll talk to Jane - we may have done some of this research already. (Actually, add your questions first - I'll then find out from Jane what we already know.) | Need information as they consider PG study in New Zealand (or Australia). | - If you came to Victoria's website looking for information, what would you want to find out?
- Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean)
- Is it important to visit a faculty or school hub when you're looking for information on Victoria's website? What would you expect to find out there?
- What do these words mean to you? (terminology)
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Prospective PG: New domestic (eg, post-experience) (Anne will get some info and confirm how big this audience is) | Need information as they consider different study options from different local providers. | - If you came to Victoria's website looking for information, what would you want to find out?
- Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean)
- Is it important to visit a faculty or school hub when you're looking for information on Victoria's website? What would you expect to find out there?
- What do these words mean to you? (terminology)
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