Name
Tim
Scenario
- Male
- 18 years old
- 1st year, studying xxx
- From Hastings
- Halls
- Shy, not very independent
- Self-development aspect of university life important to him
- Influencers are his family and friends.
"Coming to university was a big deal for me and my family as I’m the first in my family to attend university.
I have been prepared well so that I can undertake study at Uni.
Being involved in orientation events has helped introduce me to other students from my course. I value the relationships I have made.
I’m still finding my feet with my studies and work really hard in my courses/papers. I know my shortcomings so I seek help from a support staff member that I feel I can trust.
I worry about not passing or progressing further."
Personal goals:
- To make his family proud
- To do the best he can with his study and his degree
- To help his community by getting a degree.
Challenges:
- Found it a bit daunting finding his way around campus in the first trimester
- Is intimidated by lecturers so seeks help from his peer group instead
- Stressed about not achieving as well as he thinks he should, or as well as he needs for his course aspirations.
Technology and internet
Social media: Occasionally checks his personal Facebook page. Signed up to a course FB page but only reads the discussions, too shy to post anything, also worried about FB privacy a lot Tertiary education and career goals.
Communications preferences: Emails are fine. Checks the website and myVic. Enjoys finding out about things through word of mouth or at lectures.
Technology: Laptop. Accesses Vic WIFI for emails, Blackboard, Facebook, Google.
Prefers email. Also uses the Victoria website, MyVic and Blackboard.
Has used the Victoria website to find:
- emergency/medical info
- social and event info
- service updates (support services, ICT)
- a specific support service
- information about faculty.
Information needs from Victoria