Search strategy

Links and notes

1. Planning enterprise search strategy: 4 pillars of a search strategy are:
   1. Context: Knowing more about the user and their needs is the key to giving better results.
   2. Content: More is not better, rather relevance is what matters.
   3. Metadata: Enterprise search requires more and more precise search terms than external search, due to vastly smaller number of searches. Could be used to eliminate noise (in a personalised way)
   4. UX
2. Developing an enterprise search strategy: Base it on relevance by:
   1. Creating user requirements centered on knowledge, not information
   2. Focusing business objectives around enabling employee proficiency, not efficiency
3. Develop an Enterprise Search Strategy: 
4. White paper on people search at IBM. An interesting read, especially to inform staff profiles and the 'People' collection.