Mouseflow tracking update

Future State

• After installing the code, will move to the current state table below

Current State (Update 26/11/2020)

Mouseflow tracking code

%begin_globals_asset_metadata_pageType^eq:homePage%
<script type="text/javascript">
// Enable mouseflow tracking on the page

var _mfq = _mfq || [];
(function() {
var mf = document.createElement("script"); mf.type = "text/javascript"; mf.async = true;
mf.src = "//cdn.mouseflow.com/projects/4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580.js";
document.getElementsByTagName("head")[0].appendChild(mf);
})();

</script>
%end_asset%
<!-- mouseflow -->

Mouseflow tracking install steps

Within squiz, if using any of the customisations under the new hub design (Victoria Hub#1321146) use the following steps:

1. Go to the asset metadata

2. Under the metadata field “External JS file (externalJs #1323850)” add the asset “mouseflow #1785436”. If there is an asset already in the External JS file metadata, put a request in for a developer to try and include mouseflow in the existing metadata.

3. Commit, then preview and view page source and search for ‘mouseflow’ and you should see the following script:

   <script type="text/javascript">
      // Enable mouseflow tracking on the page
   
      var _mfq = _mfq || [];
      (function() {
          var mf = document.createElement("script"); mf.type = "text/javascript"; mf.async = true;
          mf.src = "//cdn.mouseflow.com/projects/4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580.js";
          document.getElementsByTagName("head")[0].appendChild(mf);
      })();
    
   </script>

If using a customization of the old design (Common#387822) use the following steps:

1. Go to the asset metadata

2. Under the metadata field “enableMouseflowVUW (enableMouseflowVUW #364679)”, select enableMouseFlow

3. Commit, then preview and view page source, search for ‘mouseflow’ and you should see the following script:

   <script type="text/javascript">
      // Enable mouseflow tracking on the page
      var enableMouseflow = "1";
      if(enableMouseflow == "1"){
      var _mfq = _mfq || [];
      (function() {
          var mf = document.createElement("script"); mf.type = "text/javascript"; mf.async = true;
          mf.src = "//cdn.mouseflow.com/projects/4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580.js";
          document.getElementsByTagName("head")[0].appendChild(mf);
      })();
      }
   </script>

4. Ensure that the line var enableMouseflow = "1"; shows = “1” and not = “0” otherwise the script will not run.

Our Mouseflow plan

Currently, we are using the Pro Plan, which has 150k recorded sessions (credits), 20 websites, 12 months of storage and unlimited heat maps.

Recordings are counted in credits, which equals one user session (recording).

Session

A session is created when a new user accesses your site, or when the Mouseflow session ends and the user performs a new action on your site. A Mouseflow session ends if one of the following scenarios occur:

• The user is inactive for more than 30 min.

• The user is active on a page for more than 1 hour.

• The user has more than 100 page views.

• The user clears browser cookies

• The user loads the website in an incognito tab.

• If you perform a 'mouseflow.stopSession()' call at any time on your site.

According to the last 12 month credits used, the most credits we used in a year were around 70k, so we still have room to expand the mouseflow tracking on our site.