Status:  

Interviews

We’ll be writing new content. To create this, we'll carry out short one-to-one interviews with key people in schools.

We'll ask the faculty manager to help us identify who to work with. We'll request the following:

What we'll need from them:

We'll record the interviews unobtrusively (but with consent). 

We'll give them information about the interview in advance, including an overview of our questions.

There will be some tasks to be done after the meeting - see end of document.


Interview process flowchart:

 

 

insert here

 

 

Review and sign off

Managing the review process

We'll be communicating the following message, to help manage the scope of the review:

The topic page has been tightly written for online readers, with a focus on the target audience and a marketing approach. While feedback about the tone/style is welcome, what we are seeking from your review is confirmation that:

We'll also communicate this message, to help manage the number of reviewers:

Pre-interview checklist


 


 

Interview questions

As with our research with students, this can be much more conversational than it appears here.

Key questions to kick off our conversations are in bold. Prompts are beneath. 

About (general - topic level)

What is special about studying <X> at Victoria?

We aim to hear about 2-4 points of difference. 

Other prompts

How about...

Tell us about your students - what are they like?

What we're looking for

Content that we can use to create strong intros - like these from Stanford University: 

Subject level

About the subject

What is <X>? 

Victoria's strengths

What are Victoria's strengths in <X>?

Student experience

What's it like to study <X> at Victoria, from a student's perspective?

What kind of person (school leaver) might be interested in <X>?

Note: Avoid getting into discussions about dry, non-marketable content such as graduate attributes.

Careers

We don't need to cover this in detail: most information is on the Careers website. 

What are the career opportunities like in this field? 

Note: Avoid getting into discussions about dry, non-marketable content such as how students will learn teamwork skills. 



 

Post-interview tasks

 

WhatWho

Identify existing media related to key points discussed in the interview. 

Comms advisor / website admin

Identify existing features/stories related to key points discussed in the interview. 

Comms advisor / website admin

Check programme mapping

Faculty manager

Check related topic mapping

Faculty manager

Review

All interviewees

Careers Team

Sign offHOS

 

People and stories

 

 


Background: About the topic page

 

About the project

We're working to improve information about subjects and programmes on Victoria's website.

Our research

We assessed existing Subject pages on the Victoria website and in our publications, and noted the following:

We reviewed the websites of other universities to see how they approach discipline information online.

We talked to school leavers to understand what they want to know when they visit a university website.

We created a content strategy for online subject information that better meets their information needs and allows us to engage and inspire them. 

What's changing?

Subjects are being grouped with other subjects into thematic pages we call 'topic' pages. These provide a compelling overview of what Victoria has to offer in the discipline, detail on each subject that sits within it, and information on careers.

The information about degree and major rules that is currently on subject pages will be moved to the relevant degree pages, so students don't need to be across multiple locations to figure out how their degree will work. 

Topic pages will be simple and engaging. They will provide a clear information pathway to relevant degrees, or to course planning advice.

Topic pages with multiple subjects have four sections: A general 'About' section; a 'Subjects' section with information about each individual subject; 'Careers' (by subject); and 'People and stories'

The subjects section may be omitted on topic pages that describe just one subject.

Example topic page