Description
- Community (eg, new migrants upgrading their quals)
- Post-experience (eg, ‘professional’ students doing a dip or Masters in Commerce, IM, public policy or similar - likely to be thru VBS).
Context
Need information as they consider different study options from different local providers.
Question | Method |
|---|---|
Question | Method |
If you came to Victoria's website looking for information, what would you want to find out? | Question |
| Where on our site would you look for it? (show site) - one purpose is to determine whether they look for F&Ss, another is to find out how well the current IA and tools work. | Usability testing |
| How good is the current info? (discussion on what they found) | Question |
| Which information would be most useful to you: topic, subject, programme or course? (make sure they know what these terms mean) | Question |
Is it important to visit faculty or school webpages when you're looking for information on Victoria's website? What would you expect to find out there? | Question |
| Terminology exercise - what do these terms mean to you? | Questionnaire/survey |