Notes from a meeting Nick Butler had with Shelley Tyson, a former Liaison Officer for Wellington Polytechnic/Massey University.
Aim: To get more information on PG audience types, the drivers that lead PG students to study at that level, and how these are different to undergraduates' drivers.
Caveat: Shelley's experience is from 15+ years ago, and not at Victoria.
Some PG audience types
Not comprehensive, in no particular order.
Mature students returning to study
- Often after having kids
- Usually study part time ("ticking away, paper by paper")
- Drivers:
- Mental stimulation
- Career
Mature students with no tertiary qualification
- Left school and went straight into work
- Generally UG but may be able to do post-experience PG
- Little knowledge of how universities work
- Driver:
- Decide they need qualification to advance their careers
Graduates who prefer study to work
- "Scared to join real world"
- Drivers:
- Social connections
- Student lifestyle
- Mental stimulation
Public servants
- Some join the public service because they want to serve the public. Idealistic.
- Career advancement in the public service often requires PG qualification
- Driver:
- Making a difference
- Career
For this audience we could pitch study as a way of increasing your influence, your ability to make a difference.
Differences between postgraduates and undergraduates
Postgrads are more practical, more likely to be focusing on career.
Undergraduates more idealistic.
Criteria for making decisions about what to study and why
- Cost
- What's in it for me?
- Reputation/professional accreditation
Common concern - am I up to postgrad study?
PG is perceived as being more challenging than UG.
Could address this concern with:
- people stories from graduates who had similar doubts which proved unfounded
- information about the support (as is done already)
- information about the amount of time the programme requires (as a proxy for difficulty)
Marketing opportunity
Shelley reckoned there's an untapped market of people who have stopped study part way along the line to a qualification, who might pick it up again given a bit of a nudge. I understand that Vic actually ran a campaign along these lines last year.