...
Has made lots of changes to course (paper) choices. Not enough info about what a course will cover: "You find out what they're about when you're into them". She has withdrawn from courses and changed courses, but the deadline is 2 weeks after they start. Sometimes she's had a fail recorded and incurred fees if she did it too late. Wants her GPA to be high and it is affected by this.
Looked around the site but quickly decided it was too complicated, so emailled someone and got a quick response. “If the website is easy enough then you use the website, but if it’s complex then its quicker to just email.”
Enrolment process
Difficulty was knowing what she liked. A smoother transition of 'subjects' from school to uni would help (ie, uni subjects were different).
...