Page Comparison

Current pricing

USD $100 per month (USD $1200/an) - surveys and feedback

USD $0 per month (USD $0/an) - heatmaps and recordings

• observe 35 basic sessions (heatmaps and recordings)

• 1,000 monthly responses (surveys and feedback)

• 1 year data storage

• unlimited heatmaps

• random recordings

• 3 interviews (Basic plan - free)

USD $1,308 per annum (USD $109/mo)

• 15,000 recorded sessions per month

• 3 sites

• 6 months of storage.

Next level pricing - business plan

USD $179+ per month (USD $2,148/mo) - surveys and feedback

USD $39/mo 100 daily sessions or USD $99/month 500 daily sessions - heatmaps and recordings

• 2,500 monthly responses (surveys and feedback)

• metrics exploration (allows us to uncover the “why” behind the numbers by zooming into recordings, heatmaps, and user feedback.)

• Funnels

USD $2,628 per annum (USD $219/mo)

• 50,000 recorded sessions per month

• 5 websites

• 12 months of storage.

• hide branding in feedback

Heatmaps

• 35 daily sessions

• 365 days data storage

• unlimited heat maps

• highlights

• frustration and engagement scores

• filter and segment data (next plan up)

• events API: track user actions (next plan up)

• Heatmaps

  • Click

  • Scroll

  • Movement

  • Attention

  • Live

  • Geo

• Recording

Funnels

Funnels are on the Scale plan which starts at USD $213/mo

Has funnels

• 10 funnel reports

Forms

Can measure the performance of all web forms.

• 10 form analytics

Feedback

Hotjar has

• feedback widgets asking user which elements of a page they love and which part needs improvement

Surveys

Hotjar has

• unlimited surveys

• monthly limit of 1,000 responses on current plan

• embedded surveys

• add images to surveys

  • remove hotjar branding and customise colours

Mouseflow has

• 10 feedback surveys

• To hide branding in feedback we need to be on the Business plan USD $219/month

Interviews

Automate the recruitment, scheduling, and hosting of moderated user interviews

Has templates for:

• testing the usability of a prototype or website

• running an unmoderated test to get design feedback

• conduct market research

• validate design concepts or business ideas

Integrations

Integrates with

• google analytics

• slack

• optimizely

• AB Tasty

• Segment

• HubSpot

• Omniconvert

• Microsoft Teams

• Unbounce

• Mixpanel

• Webhooks

• Jira

• Contentsquare

• Hotjar API