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Unfortunately I don’t have access to the dashboards so cannot confirm where if they contain mouseflow content.

I am not sure how we can list what shareable links have been created, but did manage to find one ‘funnel’ available for the Rethink USA campaign: https://us.mouseflow.com/websites/4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580/funnels/I-U6qoV8VEmZ2jQ5OI_ssQ?fromdate=2022-06-12&todate=2022-12-12

The heatmaps page also shows the ‘shared’ icon for a number of sites, which could give us another avenue to find who is using the reports: https://us.mouseflow.com/websites/4a7ff1cf-f5b8-4dd8-95da-13bfe4f4e580/click-heatmaps?fromdate=2022-06-12&todate=2022-12-12

There are a few tickets that mention mouseflow. For example

Jira Legacy
serverSystem JIRA
serverId27f93f26-1c92-33a3-8ce5-991824ed6542
keyDE-4012

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I would advise retaining the Mouseflow services in at least the ‘Growth’ ($109 per month) category. The primary reason for this is being able to do a before/after comparison of the site when the new design is in place. However, if there is no need for this, we could feel comfortable cancelling or halting the Mouseflow service until the need arises for it’s usage in future. However, if we are to cancel the service now I believe the previous 12 months records will be lost and we will have no historic data to compare with.

 The Pro plan (what we’re on currently) allows for 150,000 recordings per month. We appear to reach just over 140,000 recordings in a month, while tracking 75% of all visits to the entire site. It also retains 12 months of historical data.

The Business plan provides 50,000 recording per month with 12 months of historical data, same as the Pro plan. The Growth plan provides 15,000 recordings per month with 6 months of historical data. With more restrictive placement of mouseflow over specific areas of the site, and reducing the recordings to 50% of the site this should not be a huge issue. The more recordings are nice, but not a necessity. We can also buy extra month of credits o any plan by going to ‘Billing>Refill now’. (Ignore the ‘Get Credits’ button in the sidebar. This just goes to the ‘Refer a friend’ page, and links to the sales team to sell you a better plan).

I would advise one of the following options:

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