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Hard balancing everything and isn't a schedule person, but "I'm never someone to not get something done."c
Social media
Loves social media and spends a lot of time on it.
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Vic website, Faculty site, School site - really confusing. Everything should be on the main site. Schools, faculties and Vic should all be one. We are all one university. I don't see why it can't all be the same thing.
“This should all be one thing – School, Faculty and Victoria. And it is all the same thing. We are one University and there is no reason why it can’t all be together. And if there is private stuff, well then you sign in. My Vic and Blackboard should also be integrated together."
"I’m really interested in psychological side of technology. It has to be totally human friendly. There’s just too much stuff here where it could all be put down to one. So MyVic and Blackboard should be one site."
“This is a learning institution, you shouldn’t have to have these complicated parts.”
Did not choose text (I haven't had a text from Victoria)
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Has made lots of changes to course (paper) choices. Not enough info about what a course will cover: "You find out what they're about when you're into them". She has withdrawn from courses and changed courses, but the deadline is 2 weeks after they start. Sometimes she's had a fail recorded and incurred fees if she did it too late. Wants her GPA to be high and it is affected by this.
Looked around the site but quickly decided it was too complicated, so emailled someone and got a quick response. “If the website is easy enough then you use the website, but if it’s complex then its quicker to just email.”
Enrolment process
Difficulty was knowing what she liked. A smoother transition of 'subjects' from school to uni would help (ie, uni subjects were different).
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Not so interested in wider life at Vic. No real interest in Vic news and events. Might read the Vic magazine (Victorious?)
Behaviour online
Looked for courses: Started from google. Searched "design vic photography". Opened the first four or so results in different tabs. The top one was a page from the design school. She skimmed the content but didn't realise she was on a school site. Looked at the points requirements. "The this is, you don't know what it means until you know what it means." The course outlines were confusing, as was the timetabling information. "Everything is just a little bit too complicated."
Planning her schedule: Looked at a subject page. "After looking at papers online I often send an email to someone. I can't rely on the website, I don't feel like it's up to date. I feel like I can't trust the website." Mainly uses MyVictoria for scheduling. "The lecture timetable is not good enough. It's not something you'd want to print out and stick on your wall. I make my own in excel and colour code it." Would love to be able to do this online.
On school and faculty sites: "None of the information on the homepage is important to me." "I didn't know the were their own sites. I didn't know they were different. I would email someone, it's so much easier than using the website."
"Using a website is nice if it's well designed."
General website: Very informative. You can find out everything about everything. But do you need to?