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A few thoughts on what success measures (or key performance indicators) are about to help focus:

  • Measures that help you understand how you are doing against your objectives.
  • Are indicators of success
  • Require comparison across time periods
  • Depend on the industry and type of website

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  • Number or percentage of old pages moved on to new templates (including those collapsed or removed altogether)
  • Number or proportion of faculties (or schools) moved on to new templates (including those collapsed or removed altogether)
  • Number of CSU sites (yet to be defined) moved on to new templates

  • Number of CRMs that must be supported

Improve the ease with which students can find appropriate information and complete action while online

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Research outputs are a major source of prestige and funding for the university. WHile While they might be easily found by those on the inside (or with sprecific specific prior knowledge) they could be made more discoverable to people on the outside, meaning anyone without this prior knowledge of how and why to find research. The benefits would be more use made or greater awareness of the research done by people at Victoria, more requests for research (with the associated funding) and a greater recognition of the contribution made by Victoria.. Measures include:

  • Visits, new cf returning, time on site, bounce rates, etc.
  • Conversion actions, where appropriate (e.g. ask, download, call, email, etc.)