The starting point was this summary (based on Anne's notes from an earlier conversation) of the main groups that Charlotte deals with
- Progressing through from UG here: Know the subject they wish to study but often unclear on which of the many PG programmes is best
- Transferring from another university: UG at another uni, likely Where they did their UG study. Likely to make contact by email
- Community: Returning after some time away, wanting to change careers (including Mums returning to the workforce), and new migrants
- Post-experience: In work and needing a “professional” qualification, maybe wanting a change of career (e.g. to become a teacher).
- Prospective PhDs
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