The following are are the important feature and attributes by which we will evaluate our solution options, along with a ranking as to importance. Note that some relate to the CMS and others to the service provider. In other words a secure CMS can be hosted insecurely.for this project we are only considering software-as-a-service' solutions.
Scored criteria
Scoring should be on a scale of 0-5, where 0 means that the product/service doesn't meet the criteria at all and 5 means that it meets it fully or exceeds our expectations.
| Feature or attribute | Importance | Weighting | |||
|---|---|---|---|---|---|
Simple/usable editing interface (CMS) Users, especially with low level levels of technical skills, are easily able to create and edit content manage conferences with no or a minimum of trainingminimal training. | Essential | 15% | |||
Support and training (Service provider) Users must have access to a help desk during NZ working hours as a minimum. Multi-channel options are desirable. Users can acces access suitable and affordable training resources, ideally self-directed/on-line in the first instance. | Essential | 15% | |||
Hosted/cloud-based (Service provider) The CMS solution is available as a hosted service, either in NZ or overseas, where the server and software infrastructure are maintained by the vendor. | Essential | 15% | |||
Developers readily available (CMS) File handling Delegated access to manage files, including how widely they are visible (e.g. conference presenters can manage what, when and to whom files are available) | Essential | 15% | |||
Proven/Longevity The technology must be 'mainstream', meaning that there is a ready supply of developers that can be hired/contracted should development work be requiredused by many other clients, of size and stature, minimising 'early adopter' risks. No niche or fringe platforms. | Essential | 15% | Support (Service provider) Users must have access to a help desk during NZ working hours as a minimum. Multi-channel options are desirable.The Web Team can have a working relationship with the vendor to ensure close co-operation on changes/improvement, training, etc | Essential | 15% |
Multiple sites events and permission levels (CMS and service provider) The service can support multiple sites (even of different domains)events, each with multiple levels of access. Authentication Ideally, authentication can be integrated with the ITS service/source of truth. | Essential | 5% | |||
Server reliability/uptimeup-time, including upgrades (Service provider) The servers are available for at least 99.5% on a seven-day basis, including upgrades. Planned upgrade outages are outside NZ working hours. | Essential | 5% | |||
Plug-in library (CMS) There should be many plug-ins available to extend the core functionality with the minimum of development effort. Including:
| Essential | 5% | |||
Backing up, restoring and versioning (CMS and service provider) The CMS supports versioning of the content/sites and the associated review and rollback. The service provider either offers a back-up service or the service allows for auto backup via cron job or other program. We can restore our own files by yourself. | Essential | 5% | |||
Simple/usable control panel (CMS and service provider) Web Team (i.e. super admin) access to a useful and usable control panel to monitor and manage all sites on our instance | Desirable | 5% | |||
Mobile The attendee-facing functionality must be responsive or mobile-friendly. The management functionality should be responsive or mobile-friendly. | Desirable | 5% | |||
Look and feel Easy templating to ensure the site is, in most cases branded as Victoria, while being able to support other unit's brands as required. | Desirable | 5% | |||
Integrates with our other shared services (CMS and service provider) The site can draw on our CDN The pages on these sites will Conference pages can display in home site search results (if required). Google analytics is available across all the sites. | Desirable | 5% | Automating tasks (Cron Jobs, Auto Script Installer, .htaccess, SSI, content migration) (Service provider) Features to increase our productivity and ability to deliver a good service. | Desirable | 5% |
Other criteria
Scoring should be on a binary scale, so Yes/No, the product/service is acceptable when compared to this criteria.
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