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| Feature or attribute | Importance | Weighting | |||
|---|---|---|---|---|---|
Simple/usable interface Users with low level of technical skills are easily able to create and manage events with no or a minimum of training. Users can access suitable and affordable training resources, ideally self-directed/on-line in the first instance. | Essential | 15% | |||
Support (Service provider) Users must have access to a help desk during NZ working hours as a minimum. Multi-channel options are desirable. | Essential | 15% | |||
Hosted/cloud-based The solution is available as a hosted service, either in NZ or overseas, where the server and software infrastructure are maintained by the vendor. | Essential | 15% | |||
Proven/Longevity The technology must be used by many other clients, of size and stature, minimising 'early adopter' risks. No niche or fringe platforms. | Essential | 15% | Support (Service provider) Users must have access to a help desk during NZ working hours as a minimum. Multi-channel options are desirableMust be capable of handling all events, from small/simple to large/complex. | Essential | 15% |
Multiple events and permission levels (CMS and service provider) The service can support multiple events, each with multiple levels of access. Authentication can be integrated with the ITS service/source of truth. | Essential | 5% | |||
Server reliability/uptime, including upgrades (Service provider) The servers are available for at least 99.5% on a seven-day basis, including upgrades. Planned upgrade outages are outside NZ working hours. | Essential | 5% | |||
Mobile The attendee-facing functionality must be responsive or mobile-friendly. The management functionality should be responsive or mobile-friendly. | Desirable | 5% | |||
Modular The solution should include modules that can be enabled to extend the core functionality. Including:
| Desirable | 5% | |||
Spare | Essential | 5% | |||
Look and feel Easy templating to ensure the site is, in most cases branded as Victoria, while being able to support other unit's brands as required. | Desirable | 5% | |||
Integrates with our other shared services The pages on these sites will display in home site search results (if required). Google analytics is available across all the sites. | Desirable | 5% | |||
Spare | Desirable | 5% |
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