Under development

The plan for and results from user testing of UG areas of study and degree pages. By users we mean students who are either considering university study or have recently started. Staff have other channels to provide feedback, as well as staff who use the site to support student decisions.

Testing outcomes

1. Understand if the topic page leads to the outcomes/call to action in the content strategy
   1. Decides to learn more about the degree in which he/she can study a subject in this topic (at Victoria), evidenced by moving over to relevant degree page
   2. Decides this topic is not a good fit and move to another topic
   3. Contact us using the details provided.
2. Understand if the programme page leads to the outcomes/call to action in the content strategy
   1. Applies to enrol.
   2. Contacts us for help with course planning
   3. Registers for an open day/Student Recruitment event
   4. (Additional to the actions) Understand the degree requirements, or more specifically the courses he/she should enrol in next.
3. Identify where users have issues with the build
4. Identify any unmet user needs

Prerequisites

1. First tranche of All study area pages are now available on our production servers. This means:
   1. SME have approved the content,
   2. Highest and high priority bugs have been fixed, and
   3. All high priority Confluence table corrections have been made.
2. Area of study navigation page includes links to all live areas of study page (not to the subject pages).
3. Old subject and degree pages have been deleted, or at least access has been deactivated.

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• Paul's own laptop or a standard deskop:
  • Internet acces
  • Screen recording software
  • Voice recording software
• Printed copies of ethics form: Participant Information Sheet.
• Printed copy of testing script.

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Introduction

The introduction is very important.  

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"You won't be identified in any notes - at the most we'll use your first name."

2. We'll use screen recording software. 

"We'll use software that records the screen in case we need to go back over anything after the session. You won't notice that it's running. It will record your voice, but not a photo of you."

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3. Please sign the ethics form.

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Conversation guide

1. Welcome, build rapport and set the scene 

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• Pressie card
• Copy of GUS 
•  Tell them how to find out about open days

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After testing

Sit down, go through notes from testing session, and:

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