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  • The faculty areas and school areas will have a new design that is engaging and appealing, either utilising an appropriate presentation layer technology (e.g. we used Angular JS for Topics and DegrteesDegrees) or, if this doesn't pan out using responsive templates in Squiz (similar to Homesite).

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  • Provide a profile of the school and its activities, demonstrating its strengths and relevance to the key audience groups (see table below).
  • Provide a base for school-specific study and research material and information for current students (longer term, this may live in a student learning area of Homesite).
  • Surface Homesite content as appropriate in a school setting.

Audiences

Audience
Information needs
Current students - both coursework and researchStudy and research material and information that is distinct to the school/programme.

Prospective students, including international and postgraduate students, and their influencers

Understand the strengths and features of the school. Why would I choose to study here? What would it be like being a student here?

Prospective staff

Is this somewhere I'd like to work? What do they do? Who else works here?
Prospective research partners (industry and business, government (central, local), other universities)Understand the strengths and features of the school. Why would I work with them? Who are their people? What are their areas of expertise?

Home

IntroductionBrief intro block, linking to Introduction page in About Us section
Our servicesOverview of services school offers (what is taught (via a topics/subjects widget) and what is researched (content or a filtered search result?)), with rest on About Us section.
Our peoplePeople finder widget for academic and general staff, as well as research-focused PG students
Contact us

Block with key contact details.

NewsResearch projects, student achievements etc. Surfacing from Homesite based on tags
EventsSeminars, conferences, careers events, lectures etc. Surfacing from Homesite based on tags

Content

The content outline below represents a general example of what a school area might contain. While some content will be in all school areas (eg, Introduction, What we do), other content won't be required by all schools - and some schools may have additional content needs.

About us
Introduction

Strengths, unique features. Vibrant, exciting, makes an emotional connection. Like a walk down Cuba St? Include a video tour? Consider including a 1-minute video from HOS.

Our services

A fuller version of what is in the Home section/page.Link to Homesite content when ever possible (eg: Subjects/topics; UG Degrees and PG programmes; Research projects; Centres, institutes and chairs). May be a series of visual 'promo' links.

Could have a course widget to show courses taught by the school (or staff in the school).

Research capabilityProfile of areas in which research is under taken and can be supported. Links to examples, staff profiles, etc
Location and facilities

Link to Our campuses on the homesite.

Retain info about facilities, building/floor access, health and safety, and similar (although potentially this should be located in 'Current students'), but maybe have an overview here and the detail in the Student Information section

Students

A small collection of features covering the university experience of recent students.

Are these stories? Projects?

Alumni

Medium term plan is to move much/all alumni information to the new 'engagement hub' and link to it.

However, a short-medium term solution might be required to retain it on the new school site.

PositionsAppointments and important positions outside the normal management chart (e.g. Academic Visitors' Programme, Fellows, Curator in Residence (School of Art History).
PartnersAccreditation, affiliations, professional bodies, industry associations and partnerships, sponsors, donors.
Forms

If any.

Could be improved (to be online forms) and moved to Current Students in future

Publications

Links to core publications (e.g. School Prospectus, Faculty Handbook)

Does this include research reports/publications (that are not by an individual (therefore in staff profiles) or a centre/institute/chair (therefore in Research hub) if they can't go to the library?

  
Student information

Purpose: School-specific information for current students by coursework and research students.

...

(Note that longer term, study and research material and resources may live in a student learning area of the homesite.)
 

Facilities

Details behind overview in About Us section above. Includes:

  • Computer facilities and services, how to get help
  • Labs, libraries, studios and equipment - eg, School of Chem (electron microscope and more), Geo (labs, collections), Classics (museum), Law Library (location, contact, hours, about).
  • How to use them. Documentation and help files. May have an online booking system.
Resources

Study and research resources - eg: databases, software, online written resources. Example: School of Linguistics

Study groups

Student study groups. 

Is this also where we put research groups (even though it seems buried)?

Work experience and internships

(Amend nav label as relevant to the content)

Will only be required by a few schools - eg, ECS

(A tentative list)

Areas of study (topics, degrees, postgrad programmes): Although this might need a smarter widget if we wanted to surface them in the school site, rather than link away.

Centres, Institutes and Chairs:

Research information including Research projects (in Research expertise?) and Research reports (maybe cared for by the Library?)

'Current students' - eg: Student services and support / New students / Wellbeing / Clubs

Scholarships

Prizes

Social media sites (eg, Facebook)

 

Questions
  1. Is Student Information better labelled Supporting students in study and research?
  2. Is Resources different or does it include Publications? Facilities? Forms?
  3. What do we do when facilities are not necessarily for teaching/students but either for research or available to industry (e.g. specialised equipment)?
  4. Where do we plan to put outputs from (historic) research funding?
  5. Publications and forms seem to fit as well in Student Information as in About Us. Are there a subset there and others on About Us? references?

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  • Provide a profile of the faculty demonstrating its strengths and relevance to the key audience groups (see table below)
  • Present the value add functions the faculty offers, both on behalf of its composite schools and in activities that cross school boundaries. This includes responsibilities, structure (i.e. schools) and affiliations.
  • Surface Homesite content as appropriate in a school setting.
  • Surface school content as appropriate (e.g. an aggregation of some content from composite schools (e.g. news, events, staff)

Audiences

Audience
Information needs
Current students - both coursework and research

Find out about Student and Academic Services - what they can help with, how to contact them.

Industry/external stakeholders

Building channels for research and funding

We heard this but how true is it?

Prospective staff

Understand the strengths and features of the faculty. Is this somewhere I'd like to work? Who else works here?

Home

IntroductionIntro block - brief. Linking to main intro in 'About us'.

Our services

Overview of services faculty offers (what is administered and managed

'Quicklinks' to schools.

'Quicklinks' to research centres, institutes and chairs.

Do we (via widgets and filtered search results) also show what is taught and researched by the schools in the faculty? Could save user time searching, but would it be misleading?

Our people

People finder widget for academic and general staff.

Could have option to expand search to cover all staff and research-focused PG students in the composite schools.

Contact Us

Contact block, including Student and Academic Services.

News

Research projects, student achievements etc. Surfacing from Homesite based on tags

Could include items created by the composite schools, especially if cross-school (and maybe engagement or alumni) focused?

Events

Seminars, conferences, careers events, lectures etc. Surfacing from Homesite based on tags

Could include items created by the composite schools, especially if cross-school (and maybe engagement or alumni) focused?

Content

The content outline below represents a general example of what a school area might contain. While some content will be in all school areas (eg, Introduction, What we do), other content won't be required by all schools - and some schools may have additional content needs.

About Us
Introduction

More official/prestigious (than school), covering purpose/role., strategic objectives, strengths and features. Maybe organisation chart.

Location and facilities

Link to Our campuses.

Retain info about facilities, building/floor access, health and safety, and similar (although potentially this should be located in 'Current students'), but maybe have an overview here and the detail in the Student Information section.

Research capabilityProfile of areas in which research is under taken and can be supported. Links to examples, staff profiles, etc
Mission, vision and valuesIf required
Committees and boardsIf required. Complex information needs to be simplified or 'flattened' out (i.e. not nested too deeply).
Partners

Accreditation, affiliations, professional bodies, industry associations and partnerships, sponsors, donors.

If relevant at faculty level (rather than school level)

Dean's list

Dean's list, Dean's award.
Forms

As on faculty sites now (where there are large number)

Could be improved (to be online forms) and moved to Current Students in future

Publications

Links to core publications (e.g. School Prospectus, Faculty Handbook)

Does this include research reports/publications (that are not by an individual (therefore in staff profiles) or a centre/institute/chair (therefore in Research hub) if they can't go to the library?

 

Links

(A tentative list)

Areas of study (topics, degrees, postgrad programmes)

Research

Centres, institutes and chairs (if located elsewhere)

 Social media sites (eg, Facebook)

 

Questions
  1. Should we consider a model where more of the action/glamour is at a faculty level (by including the aggregation of news and events from units within a faculty) and leave schools to handle supporting students? Why do we want a lite faculty site and have many more active school sites?
  2. Where do we show research centres that are attached to faculty (not school) level?

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  • Sections/areas, not separate sites.
  • Much smaller and simpler - audience focused, clearly defined purpose.
  • Content much more integrated/aligned with Homesite (i.e. strong links to and even content surfaced from Homesite.
  • Focus is on the audience context for showing content and building a relationship between existing content, not the duplication of it.
  • Flexible approach - 'local' content that has no logical home on Homesite remains on school site. 
  • Aligned with Homesite approach for content increasingly being organised by task, topic or user group - not by organisational structure.
  • Encourage people to think about F&S content (rather than F&S 'sites').


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Risks

  

 RiskDescription of risk and consequenceLikelihoodImpactMitigation
1Consultation could be long and slow, with many objections

Based on recent experience with the subject groupings, the consultation process could be slow, maybe very slow.

This consumes time and resources, as well as the possibility that it introduces changes in a disjointed/non-integrated way.

HM

Start early, so timelines are not adversely impacted.

Shield most of the team by using only the BA and PM, plus COMT management.

Attempt to use 1-2-1's with senior people (e.g. PVCs), existing forums for others (faculty manager, school managers, faculty management teams, etc), and casual or relational/network conversations with those we know and work closely with.

2True buy-in from faculties and schools is not gained prior to starting work

Despite obtaining approval and socialising the approach, f&s staff may understand or accept the approach. There are both many stakeholders and many layers (organisation hierarchy).

This may lead to repeated rounds of negotiation (taking time and stressing relationships) and even lead to f&s doing their own thing (outside/around the website).

H

M

Ground our approach to communications/consultation in:

  • Strong yet clear key messages (better design, reduced content management, their content more accessed in other areas, evidence that it works for their target audiences).
  • An educational process, informing people of the need for change, as well as the benefits.

  • Prepare a demonstration version of our two f&s patterns (supported by wire frames of topic and degree pages) that clearly:

    • Follows/supports/flows form the faculty or school's purpose and role
    • Show key content areas aimed at the identified user need
    • Utilises links to associated content in other parts of the site
    • Surfaces Homesite content on their page(s) (eg, via a widget/bounded search or similar).

3Approach takes a long time to implement

Improving and relocating the content on f&s sites is a big job.

This may mean that some sites don't change for some time, continuing to have an old design and content.

M

M

 

Planned and prioritised approach to the required work.

Set and manage expectations carefully.

Request more project content resource.

4Loss of 'online identity' for faculties and schools

As content that is currently on f&s sites is merged or moved the new f&s sites will be much smaller/leaner/lighter.

This may lead to f&s staff feeling that their importance as organisational entities is diminished.

M

M

Use all three consultation approaches listed in risk 1 above.

Demonstration versions, as covered in risk 2 above

 

 

5Diminished sense of content ownership across faculties and schools

Same cause as with Risk 4 above.

This may lead to a reduced sense of ownership of the content, resulting in to slower updating / information out of date.

M

 

 

Gain true buy-in to the approach during the initial consultation (education) and while working with faculties and schools on the content changes.

Develop strong web author/editor networks to ensure people remain connected.

6Complexity around page ownership and page edit permissions

As more content currently on f&s sites is integrated into existing homesite pages page ownership could become unclear and authoring permissions may become more complex

M

M

 

 

 

 Plan content management with the Web BAU team.

Train and communicate effectively.

7The Faculty of Engineering may be resistant to moving away from using a wiki for web publishing

The Faculty of Engineering (and school) uses a wiki to author and display some of their website content and be resistant to having to move some of their activities to university-standard methods.   

This may lead to the Web Team having to support two models, one for only one faculty and one school

L-M

 

COMT management to initiate this conversation with the faculty management, trying to find a good way forward.

Separation of presentation layer from content management offers flexible options not previously available.