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  1. Planning enterprise search strategy: 4 pillars of a search strategy are:
    1. Context: Knowing more about the user and their needs is the key to giving better results.
    2. Content: More is not better, rather relevance is what matters.
    3. Metadata: Enterprise search requires more and more precise search terms than external search, due to vastly smaller number of searches. Could be used to eliminate noise (in a personalised way)
    4. UX
  2. Developing an enterprise search strategy: Base it on relevance by:
    1. Creating user requirements centered on knowledge, not information
    2. Focusing business objectives around enabling employee proficiency, not efficiency
  3. Develop an Enterprise Search Strategy
    1. People want information (or even knowledge), not just documents: A report on the information demanded placed 'subject matter areas or knowledge areas first, with 'people' second. See next reading result.
  4. White paper on people search at IBM. An interesting read, especially to inform staff profiles and the 'People' collection.


To reread and evaluate

https://www.slideshare.net/pskodvin/smarta-sk-2014

https://www.forrester.com/report/How+To+Be+A+Hero+Develop+An+Enterprise+Search+Strategy/-/E-RES43094

http://searchcontentmanagement.techtarget.com/feature/Effective-enterprise-search-strategy-more-than-a-technology-problem

https://webstrategyforeveryone.com/example-enterprise-search-strategy/

http://www.galaxyconsulting.net/images/White_Paper_April_2014.pdf

https://www.cmswire.com/information-management/enterprise-search-means-finding-information-not-just-documents/

https://www.clearbox.co.uk/enterprise-search-we-need-some-answers-on-a-card/