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Our options include using hotjar and mouseflow, for which we are paying for currently. The functionality is similar. Perhaps, instead of paying for both tools, we could use one of them and pay for an advanced plan to leverage more data and tools.

Features and pricing

Hotjar

Mouseflow

Current pricing

USD $80 per month

  • observe 35 basic sessions (heatmaps and recordings)

  • random recordings

  • 3 interviews (could be a one off. This service might have a separate cost.)

USD $1,308 per annum

  • 15,000 recorded sessions per month

  • 3 sites

  • 6 months of storage.

Next level pricing - business plan

USD $100+ per month

  • 500 monthly responses (surveys and feedback)

  • metrics exploration (allows us to uncover the “why” behind the numbers by zooming into recordings, heatmaps, and user feedback.)

  • Funnels

USD $2,628 per annum

  • 50,000 recorded sessions per month

  • 5 websites

  • 12 months of storage.

Heatmaps

  • Heatmaps

    • Click

    • Scroll

    • Movement

    • Attention

    • Live

    • Geo

  • Recording

Funnels

Has funnels

Forms

Can measure the performance of all web forms.

Feedback

Hotjar has

Surveys

Hotjar has

Mouseflow has

Interviews

Automate the recruitment, scheduling, and hosting of moderated user interviews

Has templates for:

  • testing the usability of a prototype or website

  • running an unmoderated test to get design feedback

  • conduct market research

  • validate design concepts or business ideas

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