Page Comparison

H

Approval for the approach may be obtained, but when work starts there could be repeated rounds of negotiation required, putting stress on relationships and timeframes.

F&Ss could go along with the approach, but build their own sites, wikis (etc) independently.

See the Approach communications and consultation on the approach as a process of change and education. In particular, staff in faculties and schools (who? the decision makers? administrators? managers? academic staff?) need to understand and buy in to the user-centred approach to IA (rather than organisational unit-centred) and plain language. This may mean having more mini-workshops and meetings with groups of staff.

Showing built examples of key deliverables will help stakeholders visualise where they need to get to (eg, topic area and example page, UG degree page (if changed), F&S area).

Reiterate the benefits (better design, reduced content management, their content more accessed in other areas. Works for their users).

, evidence that it works for their target audiences).

However, an outline of the faculty or school's purpose and role will be prominent in the new faculty and school areas.

H

Socialisation of the approach may take a long time.

F&Ss may build independent sites.

Include a strong profile of the faculty or school on the example page.

Show how linking from their area to their content in other parts of the site will work.

L-M

Faculty and school sites won't change for some time: they may continue to have old design and content.

Current issues will persist for longer than we'd like.  

Prioritised approach to the required work.  

Careful planning: this is underway in the project team.

L-M

• Page ownership could become unclear - who will be responsible for updating a page?
• Authoring permissions may become complex - should every person with content relevant to their faculty or school be able to edit the page? Or would it fall to the web team?

L-M

Content ownership of topic and programme pages could fall to the web team

Topic and programme pages are highly important for undergrad recruitment. The topic page is a media-rich marketing page; and the programme page presents complex information in a way that makes sense to school students. To avoid these pages becoming ineffective over time, they will need to be maintained by people who fully understand the strategy behind them and have specialist web content and copy writing skills.

The web team are under resourced to do this work.

The faculty believe this approach is very effective for them. However, they also accept that their current faculty site and school site need improvement.  

L-M

Faculty and school sites won't change for some time: they may continue to have old design and content.

Current issues will persist for longer than we'd like.

Prioritised approach to the required work.

Careful planning: this is underway in the project team.

Request more project content resource.

Much of the content that is currently on faculty and school sites will be merged with similar content on the homesite, or moved to a central location on the homesite. Faculty and school sites will be decommissioned: instead, there will be much smaller faculty and school 'areas'.

Faculty and school staff may feel that their presence and importance as organisational entities is significantly diminished on the Victoria website.

M

There may be resistance to the approach.

Socialisation of the approach may take a long time.

F&Ss may build independent sites/wikis etc.

Explain the benefits of the approach for them as a faculty or school.

Present the example faculty and school area mockup (in test environment). The example mockups show that the areas have:

• A prominent outline of the faculty or school's purpose and role
• Prominent links from their area to associated content in other parts of the site.

Much of the content that is currently on faculty and school sites will be merged with similar content on the homesite, or moved to a central location on the homesite.

Faculty and school staff may have a diminished sense of ownership of content that is no longer on distinct faculty and school sites or areas.

M

Faculty and school staff may not update the centralised content.

Gain true buy-in to the approach during the initial consultation (education) and while working with faculties and schools on the content changes.

Develop strong web author/editor networks to ensure people remain connected.

• Page ownership could become unclear - who will be responsible for updating a page?
• Authoring permissions may become complex - should every person with content relevant to their faculty or school be able to edit the page? Or would it fall to the web team?

M

No-one may update a page, or there may be ongoing small edits.

Content ownership of important, centralised pages could fall to the web team

Topic and programme pages are highly important for undergrad recruitment. The topic page is a media-rich marketing page; and the undergrad degree page presents complex information in a way that makes sense to school students. To avoid these pages becoming ineffective over time, they will need to be maintained by people who fully understand the strategy behind them and have specialist web content and copy writing skills.

The web team are under resourced to do this work.

M

This could put stress on the web team. However, the team will gain an extra web writer at the end of 2015. And topic and programme pages are unlikely to need frequent review.

The Faculty of Engineering (and school) uses a wiki to author and display some of their website content.

• News, events and staff profiles are approached in this way.
• There is also a lot of 'current student'-facing information (eg, study resources) in the wiki.

The faculty may feel be resistant to having to move some of their activities to university-standard methods.   

M

Faculty and Marketing managers meet to clarify the best approach to be taken.

The features of the new university approach need to be communicated (ie, it's now better).