...
What interactions do you have with the school? How do you get info from them? Do you use their site?
Channels
How do you get updates? What works well for you and what doesn't? What could make things easier?
After a quick chat, show cards with Victoria's channels (below). Talk about which ones they use, which they like - which they don't like, what information they expect to come through where. Which are most important. Are there channels that aren't being used that they wish were (eg. apps?)
Including: What Vic channels work best for them, do they feel any channels are being overused, do they feel they know where to go for information online.
TV screens/Posters | Txt | e-newsletter | Apps/smartphone notifications | ||
Blackboard | Website - main | Website - Faculty | Website - school | MyVictoria | Website - current students area |
2. Exploring site
Let's have a look at the information that's on the Victoria website now to do with (student interest area). Have a go.
...