Page in progress: editing this page to work for new students instead of future students.
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- We're interested in learning about your information needs were when you 're were thinking about tertiary study.
- There will be a bit a chatting and we'll also get you to do a few things online.
- We're not testing you or your website skills! Every answer you give us is helpful and RIGHT!
- Your participation is highly valued - you're helping make a difference - thank you.
2. Explain privacy - but in a low-key non-scary way
The testing is confidential
"You won't be identified in any notes - at the most we'll use your first name."
2. We'll use screen recording software.
"We'll use software that records the screen in case we need to go back over anything after the session. You won't notice that it's running. It will record your voice, but not a photo of you."
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Please sign the ethics form
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Conversation guide
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Interests/scene setting
Talk about them as a person - their interests, leading to their study interests now. Leading to tertiary study - goals, hidden aims - worries, challenges.
Find out their level of understanding of how university works - stage of preparedness.
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. Some areas to cover:
- Where they are from
- What they were doing before coming to university
- Where they live (halls, flatting, home)
- What they're studying
- Interests
- How they use social media
- Their devices
Coming to university + career planning
Talk generally about how they made the decision to come to university, and Victoria specifically. What were their goals? How did they look for information and what information were they looking for.
Discuss specifically how career planning factored in these decisions.
When did they started thinking about their career? What information did they need? (eg likelihood of employment, earnings)
Enrollment
What were your expectations about uni when you enrolled - how did you think it would be?
What was the reality? How are you finding it?
News and events
What kind of news from Victoria are they interested in?
- How do they find out about this?
What kind of events at Vic are they interested in?
- How do they find out about this?
Have you ever looked on the Vic website to find out about news or events? Where would you look? (eg, Home, F&S).
Faculty and school
Find out what they know about their Faculty and School now. What to they understand about what each area does? Did they look at any information about these areas when they were checking out Victoria?
What interactions do you have with the faculty? How do you get info from them? Do you use their site?
What interactions do you have with the school? How do you get info from them? Do you use their site?
2. Exploring site
Let's have a look at the information that's on the Victoria website now to do with (student interest area). Have a go.
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(Student may mention costs, student life, who are the lecturers, faculties and schools)
3. High-level navigation options
(a) Where would you look on the Victoria website to find information to help you make decisions about university study? Why?
(If they pick search, ask them to pick a second option too.)
| Future students | Learning & Teaching | Study at Victoria | Faculties & schools |
| Current students | Life at Victoria | About us | Use search |
(b) Which area would you select next? Why?
| Programmes | Degrees | Subjects |
| Topics | Courses | Qualifications |
| Study areas | Papers | Careers |
(c) Going back to the first list, which would you pick if you wanted to enrol? Why?
| Future students | Learning & Teaching | Study at Victoria | Faculties & schools |
| Current students | Life at Victoria | About us | Use search |
4. Treejack
We're looking at new options for how we provide information about areas of study. We'd like you to use an online tool to help with this.
Bring up the treejack test. (URL will be: https://victoria.optimalworkshop.com/treejack/july-subjects We should have this opened in a different window or tag).
The participant just needs to put in their name (so we can match their results to other notes later).
They will see some visual instructions on how to do the task.
The questions have been loaded into the tool, so the interviewer can read them as they come up.
- Task 1: They see the list of 15 top-level areas and work though the navigation to find the thing they want. When they find it, they hit a button called "I'd find it here".
- Task 2: Same action and visuals as above. Task can be skipped if you're short of time.
5. Faculty and school
Would you be looking for info from a faculty or school?
What's your understanding of the role of a faculty or school at a university? (Compare with school departments)
Where on the Victoria Uni website would you look to find a faculty or school page?
Close out
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Close out and create engagement
- Thank YOU - site will improve as a result of your input.
- Interested in signing up to have more input in the future? - eg, looking at prototype