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- Six current students, representing: 2x new students (ideally, just started), 2x students considering PG study, 2x students involved in PG study.
- We prefer earlier appointments to later, with no more than three students on any one day. Sam and Anne to attend all interviews.
- Each session will take a max of 45 minutes.
- Each participant will get a $30 pressie card at the start of the session.
- Sessions will take place in a uni meeting room. (Hunter? or out in the Hub where students are more familiar with the environment?)
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- Sam Motion (Unlicensed) to book meetings with as many of these students as necessary to get the required/representative groupings
Friday
Anne and Sam, HU319
| Time | Name | Details | Status |
|---|---|---|---|
| 9-9.45am | Schyana | BA majoring in Psychology, minoring in German and Educational Psychology - 3rd year - planning to do postgrad | Confirmed (meeting at SU) |
| 10-10.45am | Sophie | BA majoring in English literature, Education and Psychology - 1st year | Confirmed (meeting at SU) |
| 11-11.45am | Lizzie | BDI majoring in Culture+Context and minoring in Marketing, BA majoring in Philosophy - 2nd year | Awaiting txt response |
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- We're interested in learning about your information needs, as a Vic Uni student.
- There will be a bit a chatting and we'll also get you to do a few things online.
- We're not testing you or your website skills! Every answer you give us is helpful and RIGHT!
- Your participation is highly valued - you're helping make a difference - thank you.We're working on a project to improve several of aspects of Victoria's online
- Give pressie card.
2. Explain privacy - but in a low-key non-scary way
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2. Please sign the ethics form.
Conversation guide
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Interests, information needs
Talk about them as a person - where they're from, where :
Where are they from?
Where do they live (halls, flatting, home), what ?
What are their interests are. ?
Are they into social media - what social media sites do they use - what for?
What sorts of 'devices' do they use?
Leading into:
Them as a Vic student - how Vic student
How long they've been at uni, how they find it, what they're studying, how long they have to go.
Thinking about PG?
Expectations
What were your expectations about uni when you enrolled - how did you think it would be?
What was the reality? How have you found it?
Enrolment process and acceptance
- How did it go?
- What were the pros and cons? Any pain points?
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Leading into:
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- (prompt: 2-3 things)
If older: transferring or related process
Schedule
What process do you use when you're building your study schedule for the following year?
- How did you do it last time?
- What method/resources did you use?
- How has it worked for you in the past?
News and events
What kind of news from Victoria are you interested in?
- How do you find out about this?
What kind of events at Vic are you interested in?
- How do you find out about this?
Have you ever looked on the Vic website to find out about news or events? Where would you look? (eg, Home, F&S).
Other information from Vic
We've talked about a few areas already.
What other information have you needed to find out from Vic (or 'need to find out').
Leading into:
channels (below)
2. Channels
, as a student here?
How do you find out information that you need from the universityout that information?
How do you get updates?
What works well for you and what doesn't? What could make things easier?
After a quick chat, show cards with Victoria's channels (below). Talk about which ones they use, which they like - which they don't like, what information they expect to come through where. Which are most important. Are there channels that aren't being used that they wish were (eg. apps?)
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| TV screens/Posters | Txt | e-newsletter | Apps/smartphone notifications | ||
| Blackboard | Website - main | Website - Faculty | Website - school | MyVictoria | Website - current students area |
3. Current information
Explore the site - get
Faculty and school
What interactions do you have with the faculty? How do you get info from them? Do you use their site?
What interactions do you have with the school? How do you get info from them? Do you use their site?
Explore site (if time)
Get them to look at some of the content they've been talking about.
- Where do they go - main site or F&S?
- Search or browse?
- How easily can they find relevant content, once they're within the area?
- How useful is the content?
4. Faculty and school
If not covered already: what interactions do they have with the faculty? How do they get info from them? Do they use their site?
What interactions do they have with the school? How do they get info from them? Do they use their site?
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Close out and create engagement
- Thank YOU - site will improve as a result of your input.
- Interested in signing up to have more input in the future? - eg, looking at prototype
Extras
If the information needs conversation hasn't been very fruitful, it might be useful to have some questions up our sleeve to help direct both the channels and current information conversations.
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- How would you expect to find out about an upcoming special lecture or conference at Victoria in the law (eg) field? Would that be of interest to you? Say you'd heard about it from a friend and wanted to find out more - where would you look for it?
- If you were having trouble with an essay/a piece of research, where would you look for advice or to find someone to talk to?
Close out
- Pressie card
- Thank YOU