Testing outcomes
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Put the student at ease and explain the purpose
Key messages:
- We're planning some changes to Victoria's website, to make it more user friendly for school leavers who are looking for information.This session will take about 45 minutesinterested in learning about your information needs when you're thinking about tertiary study.
- There will be a bit a chatting and we'll also get you to do a few things online.
- We're not testing you or your website skills! Every answer you give us is helpful and RIGHT!
- Your participation is highly valued - you're helping make a difference - thank you.
2. Explain privacy
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- but in a low-key non-scary way
- The testing is confidential
"You won't be identified in any notes - at the most we'll use your first name."
2. Explain the We'll use screen recording software. Demo if necessary.
"We'll use software that records the screen in case we need to go back over anything after the session. You won't notice that it's running. It will record your voice, but not a photo of you."
3. Get them to Please sign the ethics form.
Conversation guide
1. Interests/scene setting
Do you have some idea of what you’d like to do at university, or careers that interest you?
If unsure, ask about subjects at school.
2. High-level navigation options
(a) Where would you look on the Victoria website to find information to help you make decisions about university study? Why?
(If they pick search, ask them to pick a second option too.)
| Future students | Learning & Teaching | Study at Victoria | Faculties & schools |
| Current students | Life at Victoria | About us | Use search |
(b) Which area would you select next? Why?
| Programmes | Degrees | Subjects |
| Topics | Courses | Qualifications |
| Study areas | Papers | Careers |
(c) Going back to the first list, which would you pick if you wanted to enrol? Why?
| Future students | Learning & Teaching | Study at Victoria | Faculties & schools |
| Current students | Life at Victoria | About us | Use search |
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Talk about them as a person - their interests, leading to their study interests now. Leading to tertiary study - goals, hidden aims - worries, challenges.
Find out their level of understanding of how university works - stage of preparedness.
2. Exploring and talking
Let's have a look at the information that's on the Victoria website now to do with (student interest area). Have a go.
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(Student may mention costs, student life, who are the lecturers, faculties and schools)
4. (TBC) Demo topic page
Here's a mock up of a test page we've created that uses a different approach to introduce an area of study. (Invite them to explore it.)
How useful is it? Is there anything else that could be included?
5. Role of faculty and school
What's your understanding of the role of a faculty at a university?
What's your understanding of the role of a school at a university?
Where on the Victoria Uni website would you look to find a faculty or school page?
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3. High-level navigation options
(a) Where would you look on the Victoria website to find information to help you make decisions about university study? Why?
(If they pick search, ask them to pick a second option too.)
| Future students | Learning & Teaching | Study at Victoria | Faculties & schools |
| Current students | Life at Victoria | About us | Use search |
(b) Which area would you select next? Why?
| Programmes | Degrees | Subjects |
| Topics | Courses | Qualifications |
| Study areas | Papers | Careers |
(c) Going back to the first list, which would you pick if you wanted to enrol? Why?
| Future students | Learning & Teaching | Study at Victoria | Faculties & schools |
| Current students | Life at Victoria | About us | Use search |
4. Treejack
We're looking at new options for how we provide information about areas of study. We'd like you to use an online tool to help with this.
Bring up the treejack test. (URL will be: https://victoria.optimalworkshop.com/treejack/july-subjects We should have this opened in a different window or tag).
The participant just needs to put in their name (so we can match their results to other notes later).
They will see some visual instructions on how to do the task.
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- Task 1: They see the list of 15 top-level areas and work though the navigation to find the thing they want. When they find it, they hit a button called "I'd find it here".
- Task 2: Same action and visuals as above. Task can be skipped if you're short of time.
5. Faculty and school
Would you be looking for info from a faculty or school?
What's your understanding of the role of a faculty or school at a university? (Compare with school departments)
Where on the Victoria Uni website would you look to find a faculty or school page?
Close out
- Pressie card
- Copy of GUS
- Tell them how to find out about open days
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