...
...
...
...
...
...
Testing outcomes
- Understand what different navigation labels 'say' to school leavers.
- Understand what information school leavers need and what they need to see first.
- Understand the relevance of faculties and schools to school leavers.
- Learn how school leavers deal with the terminology we use: which terms are understood by them and which are unclear.
- Test how well our subject groupings work.
Notes for facilitators
- Is more 'research' than 'testing'.
- Conversational - discussion evolves naturally. Not an interview.
- But make sure key areas are covered.
- Recommend that one person facilitates the discussion and the other makes observations.
- Note taking should be unobtrusive. Leave time for discussing and recording findings after the session.
...
The introduction is very important.
Put the student at ease
...
and explain the purpose
...
Key messages:
- We're planning some changes to Victoria's website, to make it more user friendly for school leavers who are looking for information.
- This session will take about 45 minutes.
- There will be a bit a chatting and we'll also get you to do a few things online.
- We're not testing you or your website skills!
- Your participation is highly valued - you're helping make a difference - thank you.
2. Explain privacy
- Explain the confidential nature of the testing
"You won't be identified in any notes - at the most we'll use your first name."
2. Explain the screen recording software. Demo if necessary.
"We'll use software that records the screen in case we need to go back
...
over anything after the session. You won't notice that it's running. It will record your voice, but not a photo of you.
...
Testing outcomes
...
"
3. Get them to sign the ethics form.
3. Collect basic details
- First name
- School
- Year level
Leads into below...
Conversation guide
1. Interests/scene setting
...
How useful is it? Is there anything else that could be included?
6. Role of faculty and school
...
Bring up the treejack test. (URL will be: https://victoria.optimalworkshop.com/treejack/july-subjects We should have this opened in a different window or tag).
The participant just needs to put in their name (so we can match their results to other notes later).
They will see some visual instructions on how to do the task.
...
- Task 1: They see the list of 15 top-level areas and work though the navigation to find the thing they want. When they find it, they hit a button called "I'd find it here".
- Task 2: Same action and visuals as above. Task can be skipped if you're short of time.