The focus of this test plan is on study areas and navigation, as that is the information we most need to move our project on and to determine our priorities (eg. if people are consistently choosing search options, then we should prioritise SEO work)
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1. Do you have some idea of what you’d like to do at university, or careers that interest you? Y/N
1a. If yes, what are you considering?
Purpose: Set up for test outcome 2. May also give us some terminology insight around specific subjects/programmes and careers. If hey have no idea, follow up by asking what subjects they like at school and choosing one of those areas to follow up on.
(Remote testing - no change)
2. [With blank browser tab open] Show us how you’d start exploring your university options.
Let's say you wanted to see what Victoria has to offer in that area. Show me what you'd do.
Purpose: Test outcome 1. Note if the student starts at a search engine, what they search (Victoria? Programme? Career? Subject? Course?), or if they go straight to a particular website Try not to guide them too much in the way that they find Victoria. Stop them before they get too far into the site, as we don’t want the current options to bias answers about future options.
(Remote testing - delete question. We could ask people to tell us about whether they prefer searching to browsing, but I wouldn't trust the answers)
3. [Still in browser] Let’s look at your options at Victoria.
Purpose: Test outcome 1. Make notes about how they navigate to Victoria’s website – do they search their subject and Victoria? Do they find Victoria’s site then search/browse?
Notes: Try not to guide them too much in the way that they find Victoria. Stop them before they get too far into the site, as we don’t want the current options to bias answers about future options.
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4. High level navigation options.
It would be good to have these questions asked before the user has had too much time to look around the site, to avoid prejudicing their answers towards the current terms.
| Study at Victoria | Future students | Learning & Teaching | Faculties & schools |
| Current students | Life at Victoria | About us | Use search |
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6. The next exercise is about seeing how easy it is for you to find information about a particular subject we teach offer at Victoria. We 'll show you some navigation options, and you follow the path that makes sense to you.
6a. To start, find something you're interested in studying.
7. Tree-jack questions (Paul Seiler (Unlicensed) add them here if you like)have an online tool for this.
Bring up the treejack test. (URL will be: https://victoria.optimalworkshop.com/treejack/july-subjects we should have this open in a different window or tag).
The participant just needs to put in their name (so we can match their results to other notes later).
They will see some visual instructions on how to do the task.
The questions have been loaded into the tool, so the interviewer can read them as they come up.
6a. Earlier we talked about things you might be interested in studying. Where would you find information about that?
They see the list of 15 top-level areas and work though the navigation to find the thing they want. When they find it, they can hit a button called "I'd find it here".
6b. Let's try another subject you're interested in. Where would you find information about that?
Same as above. I have made this task 'skipable' so if time is short you can move past it and close the tool.