Name
Tim
Based on:
SAS persona: Tim
Gen Y tribe: Solitary saver
Scenario
- Male
- 18 years old
- 1st year, studying xxxBachelor of Science, with a major in computer science.
- From Hastings
- Halls
- Shy, not very independent
- Likes playing computer games in his spare time. Not a party animal
- Self-development aspect of university life important to him
- Influencers are his family and friends.
...
"Coming to university was a big deal for me and my family as I’m the first in my family to attend university.
I have been prepared well so that I can undertake study at Uni.
Being involved in orientation events has helped introduce me to other students from my course. I value the relationships I have made.
...
I worry about not passing or progressing further."
Personal goals:
- To make his family proud
- To do the best he can with his study and his degree
- To help his community by getting a degree.
Challenges:
- Found it a bit daunting finding his way around campus in the first trimester
- Is intimidated by lecturers so seeks help from his peer group instead
- Stressed about not achieving as well as he thinks he should, or as well as he needs for his course aspirations.
Technology and internet
Social media: Occasionally checks his personal Facebook pageCommunications preferences: Enjoys finding out about things through word of mouth or at lectures. Emails are fine too. Checks the school site, MyVic and Blackboard. Signed up to a course FB page but only reads the discussions , - he's too shy to post anything, also worried about FB privacy a lot Tertiary education and career goals.
Communications preferences: Emails are fine. Checks the website and myVic. Enjoys finding out about things through word of mouth or at lectures.
Technology: Laptop. Accesses Vic WIFI for emails, Blackboard, Facebook, Google.
Prefers email. Also uses the Victoria website, MyVic and Blackboard.
Has used the Victoria website to find:
- emergency/medical info
- social and event info
- service updates (support services, ICT)
- a specific support service
- information about faculty.
Information needs from Victoria
.
Social media: Occasionally checks his personal Facebook page, but is a bit sick of Facebook - and worries about Facebook privacy.
Favourite sites: Downloads most of his music and also uses Spotify. Downloads movies.
Technology: Powerful laptop. Phone: Samsung smartphone.
Tertiary education and career goals
Aims to do the best he can with his study and his degree. At this stage, not considering postgrad study.
Not sure what he'll do after he finishes.
Information needs from Victoria
New student - getting into the swing of timetables, study, assignments. Getting around the campus. Orientation, social events.
Living away from home. What's life like in the Halls? Getting around Wellington.
Making friends - overcoming shyness. Developing new interests.